CoE Growth and Development Manager

As a Senior Growth and Development Manager, you will be be a key member of the SE COE team and will report directly to the AVP of the SE CoE. The role will play a pivotal role in developing, managing, and scaling enablement initiatives for the SE Center of Excellence (CoE) at Pure Storage. This individual will be responsible for creating and executing enablement strategies that support the CoE team, ensuring that Associate Systems Engineers (ASEs) and related stakeholders are equipped with the knowledge, tools, and training needed to maximize efficiency, drive revenue growth, and enhance customer engagement. A key focus of this role will be building tailored enablement programs for early-career ASEs, fostering their growth, and helping them successfully integrate into Pures SE organization.
Why Join Us?
You will have the opportunity to build impactful enablement programs from the ground up, supporting a high-performing global team. You will play a key role in ensuring our Associate SEs are equipped with the knowledge and tools to drive customer success and maximize the value of Pure Storages solutions.
SHOULD YOU ACCEPT THIS CHALLENGE..., Enablement Strategy Development: Design and implement enablement programs that support the ASE CoEs lifecycle management initiatives, ensuring alignment with the teams goals for feature adoption, upgrades, and other customer-focused activities.
Content Creation & Delivery: Work with SE Leadership to develop training materials, guides, and workshops tailored to the CoEs processes, ensuring that ASEs and stakeholders are well-versed in lifecycle management best practices, tools, and workflows. This role will require heavy travel (up to 50% time) during the initial launch phase of the project.
Program Management: Lead the planning, execution, and evaluation of enablement programs, ensuring clear objectives, timelines, and outcomes. Regularly assess program effectiveness and make necessary adjustments to optimize results.
Cross-Functional Collaboration: Work closely with the CoE, SE Leadership, and other internal teams (such as Enablement, CX, and Renewals) to ensure enablement programs address the evolving needs of ASEs and align with broader business initiatives.
Communication & Adoption: Ensure effective communication of new enablement materials, updates, and processes to the CoE and wider SE organization. Track adoption rates of tools and processes introduced via enablement initiatives and gather feedback for continuous improvement.
Performance Metrics: Track and report on key enablement metrics such as training completion rates, impact on SE productivity, and improvements in lifecycle management performance. Use data-driven insights to improve enablement programs over time.
Technology Adoption Support: In conjunction with your COE Ops teammate, facilitate the onboarding and use of new tools and technologies within the CoE to support tasks such as feature adoption, PVR preparation, and customer lifecycle management.
Continuous Learning & Improvement: Foster a culture of continuous learning within the CoE, ensuring ASEs and stakeholders are regularly updated on the latest tools, processes, and best practices.

12+ years of experience in enablement, training, or program management, ideally in a technology or sales environment
Proven ability to design and execute enablement programs that drive measurable business outcomes
Strong project management skills, with a demonstrated ability to manage multiple initiatives simultaneously, 3+ years of effective program management experience leading cross functional, transformational projects/programs
Excellent written and verbal communication skills, with the ability to present complex ideas in a clear and concise manner
Experience working cross-functionally with teams such as Sales, Professional Services, IT, and Marketing
Familiarity with Salesforce, ServiceNow, Aha!, Tableau, etc
Strong analytical skills with the ability to use data to measure program success and make informed decisions
Self-starter with a passion for continuous learning and improvement, and the ability to work in a fast-paced, dynamic environment
Project Management certification(s) desirable(PMP, PgMP, PMI-ACP, Scrum Master, etc.)
Lean Six Sigma experience a plus
Familiar with program and project management methodologies (Waterfall, Agile, etc.)
Strong business acumen with ability to drive and make business decisions
Requires strong leadership, interpersonal, organizational, excellent verbal and written communication, and facilitation skills
Requires slide deck preparation and strong presentation skills (Google Slides)
Competent in SmartSheets (or Project Management tool equivalent) to be able to manage multiple program plans, dashboards, track metrics, etc. and can train other PMO members on the tool
Collaborative team player with a can-do attitude
High attention to detail

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If you, like us, say bring it on to exciting challenges that change the world, we have endless opportunities where you can make your mark., Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

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