Coffee Training Manager - South of England

We have an exciting opportunity for a talented Coffee Training Manager to join our Nestlé Coffee Partners team within the Nestlé Professional business. This role is field based covering the South of England region with travel and c.2 overnight stays away per week. As Coffee Training Manager, you will be responsible for developing and implementing the out of home training solutions, audit and compliance strategy for the UK&I market across the Nestlé Coffee Partners Portfolio. Working in collaboration with a range of stakeholders within the UK&I Market, our ethos is always to deliver best in class training solutions that support our partners to achieve a world class customer experience through serving great coffee consistently every single time. A little bit about us Nestlé Coffee Partners (NCP) is part of our Nestlé Professional Business to Business food service arm. Specialising in Out of Home beverage solutions, NCP offers an unrivalled portfolio of fantastic & renowned brands including our primary brand 'We Proudly Serve' STARBUCKS and also NESCAFE, and SEATTLES BEST COFFEE. Operating in the exciting out of home marketplace, NCP has ambitious objectives and is a growth driver for Nestlé. The team's aim is to inspire fast paced, profitable growth with our business partners, through the delivery of branded beverage solutions, executed brilliantly. Exciting and delighting their consumers, NCP helps our customers to develop their business, driving footfall, spend and increasing their profit. In the Nestlé Professional Sales Team, we have created an exciting environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. A day in the life of a Coffee Training Manager …

• Leading a team of Coffee Training Specialists to fulfil the needs of Nestlé Coffee Partners, your key responsibilities will include:
• Ensuring brand standards are adhered to within the Nestlé Coffee Partners UK&I within Nescafé Beverage Solutions & We Proudly Serve Starbucks existing portfolio
• Facilitating continuous improvement that new business has been implemented correctly & in line with the comprehensive guidelines set out by the GCA & Nescafé
• Enhancing the ongoing optimisation process for new business launches including for our customers
• Providing a seamless Communication & mobilisation support. Striving in achieving ambitious timelines and SLAs & reducing tasks from Coffee Training Specialists
• Ensure the status of our Rev Share estate is operating & performing with clear expectations & throughput
• Providing Field Team with Day-to-Day support & working collaboratively to act in a timely manner for our customers
• Providing the Head of Training and where relevant Sales & Category Team with monthly reporting and updates in relation to new business openings, training, audits and brand compliance.
• Support the smooth implementation of new and updated brand standards and Seasonal limited time offer beverages to our We Proudly Serve Starbucks Customers. Where required this will also include Seattle's Best and our Nescafé brands.
• Becoming Key Specialist of the Nestlé Coffee Partners Portfolio., We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
  
  To be successful in this role, you'll have retail leadership experience and trained to barista Trainer and /or expertise in Nescafé Beverage Solution. You'll be fluent in making beverages using beverage routine. You'll have excellent interpersonal and communication skills (both orally and written) with a close attention to detail and be results-orientated with a proven track record for consistently exceeding business objectives.
You'll also have:
• Ability to build and maintain strong internal & external relationships
• Ability to deal with ambiguity and lead a diverse team of talent.
• Experience of delivering consistent performance through others
• Excellent presentation skills with the ability to influence and persuade
• Experience contributing to cross-functional teams and managing senior stakeholders
• Problem-solving & planning skills and able to work under pressure to manage a fluctuating workload
  
  Salary: c£37,000 + business needs car + potential bonus + other fantastic benefits
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. At Nestlé we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you., What can we offer in return? Great benefits you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.