Colleague Listening & Engagement Specialist

An exciting opportunity has arisen for a Colleague Listening and Engagement specialist to join our Colleague Communications and Engagement team on a full time, permanent basis.

You will be supporting the Colleague Listening and Engagement Manager with our portfolio of engagement, onboarding, exit, culture and ad-hoc surveys. This involves working closely with our external survey providers to administrate our surveys, analysing and reviewing the survey results, and setting up leaders for success so they can take meaningful action based on their results.

This is a varied and interesting role and you will have the opportunity to interact with colleagues from across the organisation.

What You'll Do

• Support the Colleague Listening and Engagement Manager with the delivery of our engagement, onboarding, exit and culture surveys


• Engage regularly with our survey providers


• Manage our shared mailbox


• Support colleagues and survey champions with their survey related queries


• Be the project lead on the implementation of any new colleague experience surveys


• Support with the analysis of survey results to see what improvements and recommendations can be made


• Support with the review of our induction presentation, and implement any changes
  
  A high level of self-motivation


• Experience in either a colleague listening, communications or HR based role


• Influencing and communication skills to build strong relationships at all levels of the organisation and with a broad range of stakeholders


• Experience of managing projects from initiation to implementation and review


• Adaptability and the ability to prioritise your work


• Demonstrable experience in managing internal stakeholders and external suppliers


• A good working knowledge of Excel is beneficial but not essential
  
  Here at National Grid, we connect homes and businesses to power, making sure supply and demand match each other. We make sure the lights are on in schools, operating theatres, and sporting arenas; we're thousands of people working on behalf of millions of people. And whatever your role, wherever you work with us, you'll help us hit stretching targets and achieve our far-reaching goal: to secure, clean energy that supports our world far into the future. Here, you will be at the heart of energy.


At National Grid, we work towards the highest standards in everything we do, including how we support, value, and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office., At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.


• A competitive salary of £46,415 - £54,703 per annum dependent on capability and experience.


• Annual performance incentive


• A generous pension scheme - we double match your contribution up to 12%.


• 26 days' annual leave plus the option to buy/sell up to 5 days per year.


• Life insurance - 10 x annual salary


• Flexible benefits (National Grid Share Incentive Plan, Salary Sacrifice car and technology schemes, support via employee assistance lines and matched charity plus many more)


• Ongoing career development and support - Financial support to help cover the cost of professional membership subscriptions and time off for study leave - so long as it's relevant to your role.


• Access to a range of further benefits covering wellbeing, family care, charity involvement.