College Advisor

As a College Advisor you would be part of the wider Registry Team including working within the College Registry Operations Team and the Student Hub.

The Registry strives to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.

The University is committed to providing an inclusive student experience, which offers all students the opportunity to achieve to their full potential.

About the Role

We would like to welcome applications to become part of a dedicated team of College Advisors within the University of Derby.

Our College Advisor makes a significant contribution to the student journey which can help them achieve their success. You will provide academic administration across a range of programmes, ensuring that effective processes are in place to provide an excellent experience for students. Being digitally focused you will use a range of technologies to support the inter site working of the Registry. You will also be comfortable with using technology to gather information to gain a clear understanding of the level of student engagement and performance on the programme with working knowledge of the wider services of the Registry to enable you to deliver a seamless service to students and staff.

You will be responsible for ensuring data quality within a right first-time ethos for all data within your business area, supported by an awareness and understanding of the data processed within your area, particularly any data classed as personal or sensitive.

Working together with colleagues in our academic colleges and professional services, we aim to provide a high-quality user experience for students and staff who support the student journey (admissions to graduation). Supporting our Student Hub offering support, advice and guidance on a variety of areas. We are committed to excellence and continuous improvement in all that we do and aim to provide a service that is fair, compliant, professional, and dynamic.

This role will be based at both our Kedleston Road and One Friargate Square campuses with opportunity to work at our Chesterfield campus on occasion.

The role will require a high level of professionalism and empathy, strong communication skills and sound knowledge of university regulations, processes and support services. Registry staff will display positive attitudes, behaviours and attributes which support excellence, innovation and achievement. This is an interesting and varied role in a collaborative, adaptable team which has student support at its heart.

Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
Local Government Pension Scheme
Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
Access to a variety of staff discounts at high street retailers
Discounted onsite gym
Discounted access to Devonshire Spa
Cycle to Work scheme
A flexible working environment
A commitment to personal and professional development
Key Contact