Colorectal Administrator

We are looking for a Colorectal Cancer Nursing Team Administrator, to join our friendly growing team of Colorectal Cancer Specialist Nurses and Cancer Navigator, to provide clerical support to the Lower GI Nursing service at SWFT. There will be a range of administrative duties including typing clinic letters, recording data on spreadsheets and answering telephone calls and queries., To work as part of the colorectal cancer nursing team, the clinical endoscopist and the stoma care nursing team in providing administrative support.
The post holder will be required to work within the team to provide a
comprehensive and quality clerical service, while maintaining a high quality of support to the department and presenting a caring, professional and efficient service to patients and their families.
To support the management of the cancer pathway, Referral to treatment (RTT) and E referrals, To type all correspondence relating to outpatients' clinics and adhoc
appointments for colorectal and stoma nurses along with the clinical
endoscopist
To request new and follow up appointments as required using the Lorenzo
system.
To receive enquires from patients and staff, resolving enquiries and
forwarding more complex issues to the most appropriate member of the
team.
To update and maintain patient records ensuring accurate record keeping
at all times.
To track appointments, investigations and results, exercising judgement to
ensure that clinical attention is urgently drawn to histology and radiology
results and updated in the electronic record.
To take responsibility for any patient records that are kept within the
colorectal nursing office.
To open and distribute post prioritising any urgent post and ensuring
relevant documentation is attached in addition to acting promptly and
appropriately to all email correspondence.
To plan and organise the Surgical Strategy meetings, booking appropriate
rooms, inviting members of the team.
Taking minutes of the Surgical Strategy meeting and providing a draft copy
to the chairperson for approval.
Taking responsibility for progressing action items from meetings, liaising
with the multi-disciplinary team members to ensure position statements are available for following meetings.
To provide administrative support to the After-Bowel Cancer (ABC) support group and maintain an up to date membership list and assist in the
preparation and distribution of the mail shot with the current chairperson, The post holder will be accountable to the colorectal cancer lead nurse they will be expected to work autonomously and organise their workload
appropriately to ensure letters and results are typed in a timely manner.
They will be responsible for ensuring that levels of stationary and patient
information booklets are kept stocked appropriately.
To be financially aware and inform line manager if any high cost items are
required
Communications and Working Relationships:
The post-holder will be dealing with patients who may have sensitive highly
emotive issues and will need to provide a professional caring attitude
towards them ensuring confidentiality and swift referral to a trained member of the appropriate team.
To maintain a professional relationship with immediate and extended work
colleagues within the team, Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don't want to miss out we recommend submitting your application as early as possible.
The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs).
Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder.
We aim to shortlist all vacancies within 2 days of the vacancy closing, we will get back to all candidates ASAP.
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010.
All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it's a great way to help our patients, visitors and staff stay healthy.
The Trust is part of a 'Foundation Group' through a strategic alliance with Wye Valley NHS Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. This partnership is great for the sustainability of all four organisations and allows us to share learning and maximise opportunities to ensure the delivery of high quality health and care services for our local populations.

The role will also support the Stoma Team alongside the Cancer CNS team. Having an understanding of SWFT IT systems will be an advantage, however training will be provided.
Ideally the successful candidate will have previous experience of providing administrative services within the NHS., To have a good level of communication and be able to speak to both clinical
staff and patients in a professional manner
To be competent in Excel and Word
To have high level working knowledge of the Trusts IT systems including
Lorenzo, Evolve, ICE and Somerset
To be competent with Winscribe
To be compliant with Trusts mandatory training
To be empathetic with patients and relatives when dealing with sensitive
issues
To have good organisational skills and be able to prioritise workload so
tasks are completed in a timely manner

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don't need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are 'Trusted to provide inclusive, safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual - we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust)., Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4^th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.