Combined Healthcare Support Worker / Receptionist

Join our team as a Band 2 Combined Healthcare Support worker/Receptionist, based in Worcester. We pride ourselves in providing outstanding sexual health care to patients across Worcestershire, as part of a county wide sexual health service. We have a 30 hour per week vacancy, which can be worked over 3 or 4 days on a rota basis, to cover 2 sites in Aconbury North and Moor Street Clinic which may include some evenings and Saturdays. This post is an excellent opportunity to develop both clinical and administrative skills within sexual health services. We will provide the resources for you to develop and progress and offer flexibility, continual professional development as well as a wide range of wellbeing and support. We are a welcoming, friendly, supportive team who are professional, well organised and proud of the services we deliver. If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert., On a day to day basis you will provide a range of reception/clerical duties which include meeting, greeting and registering patients, either face to face or by telephone, as a first point of call for patients presenting to sexual health services. You will also assist clinical teams in delivering sensitive care to both male and female patients; by acting as a chaperone during examinations and procedures always promoting their dignity and comfort. Your role includes the opening and closing of clinics, cleaning, stocking and maintaining the clinic environment. You will take blood and other samples from patients and assist in the preparation and processing of samples, including on site microscopy. Due to the sensitive nature of sexual health, there is a huge emphasis on patient confidentiality and the ability to always be non-judgemental.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities