Commercial Administrator

Based at Luton Manufacturing facility reporting to the Commercial Manager the Commercial Administrator will support the day to day Commercial operation of the business and be responsible for the administration and activities associated with customer enquiries, quotations, order receipt and management though to invoice clearance and overdue debt reduction. Working within a combined team including Programmes, Engineering and Operations on UK Defence contracts, with the support of the Commercial Officer and Commercial Manager.,

• Responsible for providing Commercial support and Contract Order administration within the Integrated Project Team (IPT) on the Company core business of fighter jet transparencies and canopies.
• Processing company order book to review customer purchase orders for acceptance (pricing, delivery dates, terms and conditions) - with the support of Commercial Officer and Commercial Manager.
• Prepares internal SAP Sales Orders and checks resource availability and monitors on time delivery.
• Raises invoices chase Customer if overdue debt, with the support of Finance.
• Executes the agreed actions for improvements/ recoveries on claims and conduct actions to align customer scorecards, in close collaboration with the responsible disciplines.
• Co-ordination of Commercial communication to and from internal and external customers.
• Support the interface with the business to highlight contractual issues or obligations to its customers.
• To support minor change negotiations with pricing or quote
• Establishing and controlling robust document management in the IPT and towards/ from the customer.
• Support stock take reconciliation for RRSP programme.
How You'll Contribute


• Experience gained from an customer administrative role
• Experience of managing customer orders through to fulfilment
• Ability to work cross-functionally
• Familiar and capable with MS Office Suite including Word, Outlook, PowerPoint and Excel
Desirable:
• Experience gained from the Manufacturing or Aerospace industry
• Experience using an ERP system such as SAP
• Experience of reviewing customer purchase orders for accuracy
• A BSc Degree or equivalent such as Business, Finance or Procurement
We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do. The Commercial Administrator will be a confident, self-motivated and customer focused team player with excellent organisation, multi-tasking, problem solving and communication skills as well as great attention to detail and ability to work to deadlines.

GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career., "Together We Rise" It's great to know you're making a difference to the future of aviation! Whatever part you play you'll be helping us deliver operational excellence to our customers. Based at our Luton manufacturing plant you'll do just that. Established in 1993, GKN Aerospace in Luton is a world leader in commercial and military ice protection systems and transparencies. Offering a full range of capabilities; design, analysis, testing, certification and manufacture of electro-thermal ice protection, military fast jet canopies and flight deck windows to over 20 programmes including: Boeing 787, Dreamliner, Airbus A320, AgustaWestland, AW101, Eurofighter Typhoon and Lockheed, Martin F-22 Raptor. Our customers include Boeing, Airbus, Lockheed Martin, Bell Helicopters, Textron, BAE Systems, Pratt & Whitney, Leonardo. Our Luton site is home to 370+ employees and onsite facilities including onsite parking, food hub and vending machines., We'll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go? A Great Place to work needs a Great Way of Working Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we've created a culture where everyone feels welcome to contribute. It's a culture that won us 'The Best Workplace Culture Award'. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know. We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.


• Competitive salary dependent on experience
• Industry Leading Pension Scheme = we'll match your contributions up to 8% on a 1 : 1.5 basis
• Life Assurance 8 x salary
• 185 hours holiday + bank holidays
• Income protection
• Shopping discounts
• Cycle To Work Scheme
• Employee Assistance Programme
• Virtual GP Clinic for you and immediate family
• Free onsite parking
• Local gym discount
• 50% off local travel card
• Free airport Dart
• Free airport parking
• Enhanced family friendly leave
• A collaborative, dynamic working environment