Commercial Contracts Manager

Here at Serco, we are seeking an experienced Commercial Contracts Manager to work within the Citizen Services & Community Services (BU). As our Commercial Contracts Manager, you will provide commercial contracts expertise and support throughout the contract lifecycle, embedding good commercial contracts management. This will support sustainable growth and enhanced profitability, whilst also ensuring that the BU's contractual and commercial risk profile is managed to an acceptable level. This is a fantastic opportunity to work for a global business with extensive career progression across multiple divisions.,

• Serve as a subject matter expert and business partner through the delivery of high-quality commercial contracts expertise throughout the contract lifecycle.


• Proactively identify and appropriately manage contractual and commercial risks, disputes, and resolution.


• Lead on the negotiations of key contractual and commercial issues with customers, partners, SPV's and key subcontractors throughout the contract lifecycle.


• Provide quality contract reviews, advice and support for the BU's bids and pursuit of new business including:

+ contract reviews, interpretation, and risk assessments.
+ preparation of bid responses relating to the contract terms (including assumptions and dependencies).
+ negotiation and dialogue with customers on Ts & Cs matters.
+ key partner and subcontractor negotiations and documentation.
+ contractual aspects of transition and bid to contract handover.

• Reporting to the Commercial Contracts Director and maintain strong working relationships with the BU Legal Director, Contracts Director / Sales Director, Contract Teams / Bid Teams, and Finance Business Partners to deliver optimal commercial outcomes.


• Proactively identify opportunities for contracts to reduce value leakage, improve contract performance and/or enhance profitability.


• Provide support as directed to due diligence projects or acquisitions or divestments or other special projects relating to the Business Unit.


• Appropriate and timely escalation/handover to Legal of unresolved disputes and other matters which require legal advice and expertise.
  
  Relevant professional qualification with experience in a commercial contracts role.


• A good understanding of commercial contract management, complex contracts, performance monitoring (KPI's), complex contractual constructs in a services and projects contracting environment.


• Strong contractual and governance background.


• Demonstrable experience of balancing commercial, technical and legal requirements to achieve successful outcomes with acceptable risk profiles.
  
  Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East., About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


• Company car / £4200 cash alternative.


• Bonus scheme - 10% on target, 20% exceeding targets.


• Private healthcare.


• 25 days annual leave plus bank holidays.


• Annual leave purchase scheme.


• Up to 6% contributory pension scheme


• Flexible working options.


• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.


• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.


• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.


• A safe and supportive culture.


• A company passionate about diversity and inclusion.