Commercial Coordinator

The Commercial Coordinator will be responsible for overseeing and coordinating the processing of customer sales orders, via our respective sources. i.e. retail customer, e-commerce customer, via various order capture methods, i.e. EDI, email, telesales, etc.

Please carefully read the below and only apply if you can demonstrate proficiency across all or most of the below essential criteria: -

· Experience in a similar role / knowledge of the Food / Retail Industry would be hugely beneficial.

· Understanding of the commercial process relating to the supply of goods / products / services.

· Strong market awareness / insight.

· Excellent communication skills with experience of dealing with Customers.

· Initiative / ability to link industry knowledge with seasonal trends to maximise the opportunity of seasonal sales.

· Responsibility for coordinating the processing of customer (sales orders).

· Experienced in the use of Excel & Microsoft based IT functionality.

· New Customer / Product setup and existing Customer / Product maintenance (NPD process, IT system setup, etc).

· Pricing / system administration (inc. Customer Pricelist production, in conjunction with defined retail periods.

· Production of weekly sales reports (all customers).

· Assist Retail Support Manager & Business Development Manager with customer related requirements.

· Dealing with & responding to Customer queries / requests / complaints, etc.

Key Requirements: -

· Own transport and full UK Driving License (based full time at our Worcestershire Head Office).

· Hold the required standard of English language and literacy in relation to the role.

· Ability to work as part of a team, as well as independently, using own initiative.

· Highly numerate with strong diligence / attention to detail.

· Completion and recording of all company documentation as required.

· Flexibility (prepared to perform any other reasonable requested duties as requested).

· Strong / confident IT skills (Inc. Excel experience).

· Education: GCSE or equivalent.,

• A-Level or equivalent (preferred)


Experience:

• Customer service: 1 year (preferred)


• Administrative experience: 1 year (preferred)


Language:

• English (required)


Licence/Certification:

• Driving Licence (preferred)
  
  Mudwalls (Food Group) are a growing consolidator / distributor, relating to the supply of Fine Food and Drink, including Mudwalls Fresh Produce, to the independent Retail / Foodservice sectors. All the products we supply are consolidated and distributed from our purpose-built Facilitation Centre in Redditch, Worcestershire. This ensures that all the Fine Food and Drink we supply meets the strict Mudwalls (Food Group) standards.
  
  Job Types: Full-time, Permanent


Pay: £25,000.00-£30,000.00 per year

Benefits:

• Casual dress


• Company pension


• Employee discount


• Free parking


• Health & wellbeing programme


• On-site parking


• Store discount


Schedule:

• Day shift


• Monday to Friday