Commercial Lead - Beyond

Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're looking for a straight-talking, results orientated generalist who can steer commercial strategy whilst driving go-to-market activity for Beyond. This role in a nutshell: You'll be part of the Beyond team; a multidisciplinary line-up who are focused on taking our Beyond loyalty program to the next level. You'll lead a small go-to-market team with a big mission to deliver industry-defining experiences for our customers. If you're obsessed with defining and implementing customer centric strategy, are commercially minded and passionate about sustainability, we want to hear from you! Your key outcomes will be:

• Development and delivery of our customer engagement strategy for OVO Beyond: driving churn reduction and increased value perception.
• Leading our go-to-market activity for Beyond, working with Product Marketing and supporting Growth functions to increase activations and drive app engagement
• Performance analysis and reporting: Carrying out regular analysis on Beyond performance to continuously improve proposition performance and future development plans, with the support of the data team. Presenting key stats back to senior stakeholders.
• Team alignment: Working with Engineering and Product leads as well as embedded support functions to make sure the team is operating like a well oiled machine. Maintaining a high level view of the work going on in each area
• Stakeholder Collaboration: Effectively collaborate with internal stakeholders, ensuring seamless alignment and integration across Product, Tech, Brand, Marketing, Legal, Propositions and customer support teams, overcoming organisational barriers to get stuff done!
• Shaping and managing annual budget, preparing value case for Beyond and working with channel owners to interlock supporting activity
You'll be a successful Commercial Lead here at OVO if you're…
• A generalist: You enjoy variety in your day to day and can turn your hand to most things. You're as comfortable getting stuck into a spreadsheet as you are drafting some email copy.
• Data literate: Numbers are your best friend. You love digging into data and using those insights to make smart, data-driven decisions and inform strategic direction.
• A big-picture thinker: You're the kind of person who can cut through noise, distil lots of info and come up with an informed strategy that delivers results
• Exceptional at stakeholder management: Enabling collaboration, bringing key stakeholders along on the journey, overcoming silos and getting everyone aligned on a common goal.
• A customer whisperer: You've got a sixth sense for what customers need, even before they do. You're obsessed with shaping game changing customer experiences that drive loyalty and engagement
• Ambitious: You enjoy a high degree of autonomy and are comfortable bringing C-suite stakeholders along on the journey. You thrive in a high-profile position with lots of scope for growth.
• Green Champion: Sustainability isn't just a buzzword for you-it's a passion. You're driven by the mission to create a greener future and excited to work for a company that's leading the charge.
  
  At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.
This is a hub based role, either in Bristol or London, providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

We'll pay you between £60,000 and £70,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 off any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.