Commercial Manager

SSP, City of Westminster

Commercial Manager

Salary Not Specified

SSP, City of Westminster

  • Full time
  • U
  • Onsite working

, 29 Sep | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: abe72a1e76ad4abca8e246ec730f2d01

Full Job Description

  • To create and execute the commercial plan for several OB propositions within Bars, to deliver EBITDA growth from like-for-like sales and gross margin improvement activity.
  • Commercial plan - support the Head of Bars and Casual Dining to create the commercial plan for each of the specified propositions
  • Analytics - ensure that every initiative is modelled on a product by product / unit by unit basis and forecast outcomes. Test and learn based on the commercial results
  • Sign off - submit proposed sales and gross margin improvement activities to weekly trade / monthly commercial forum meetings for approval (background, financial value and suggested next steps)
  • Preparation of proposition/menu briefs based on customer & commercial opportunity.
  • Work closely with marketing services such as NPD, creative design, marketing planning and brand development function.
  • Implementation - once activity is signed off, total accountability for the successful implementation through operational teams
  • Review - report results at weekly trade and monthly commercial forum meetings. Assess whether forecast has been achieved and EBITDA can be banked. Course correct where necessary
  • Roll out - if successful, roll out and look for optimisation opportunities either in other brands or in other product categories where the same principles can be applied
  • New openings - manage the commercial set up for new openings including range, pricing, POS. Deliver action plans to drive sales and profit if business cases are not delivering to target
  • Monitor competitor and brand partner activity, as well as customer and market trends
  • Spend time in the field monthly - observing and supporting implementation in operational units
  • Effective management of Commercial Executives who support the implementation of the commercial plan where required.
  • Proactively looks for ways to optimise results and stay competitive with our competitors

    Experience of using price, range, display and space, upselling, margin and category optimisation to deliver commercial results
  • Experience of delivering profit targets preferred, but experience of working in a sales environment also desirable
  • Must be able to drive decision-making through analysis and based on evidence, rather than intuition
  • Experience of drawing out business insights from analysis and presenting findings and recommendations persuasively
  • Must be able to develop innovative ideas to drive top and bottom line, testing, learning and refining and then operationalizing them
  • Excellent organisational, leadership, and communication skills
  • Experience of managing and influencing senior stakeholders
  • Experience of managing client relationships
  • Excellent knowledge of external trends in the food and beverage industry, customer trends and expectations
  • Good understanding of the impact of external factors on growth, including competition and seasonality
  • Good understanding of the operational reality in units i.e. a good understanding of waste management and minimisation, labour planning and optimisation, equipment, space and layout etc.
  • Desirable:
  • Analytical and commercial
  • Exceptional attention to detail
  • Data-driven
  • Ability to focus effort on most profitable outcome
  • Innovative and bold - able to find new ways of doing things, challenge the status quo, take an entrepreneurial approach (measured risk, high reward)
  • Ability to build and work to a solid plan to achieve margin but not afraid to adapt to changes to take advantage of opportunities and quick wins as they arise

    We Are Food Travel Experts
  • SSP is a leading operator of food and beverage concessions in travel locations, operating restaurants, bars, cafés, food courts, lounges and convenience stores in airports, train stations, motorway service stations and other leisure locations. We are present in nearly 40 countries around the world, and we run more than 550 international, national and local owned and franchised brands across approximately 2,600 units. Our purpose is to be the best part of the journey. From providing rewarding and fulfilling career journeys for our 37,000 colleagues worldwide to providing great experiences for our customers as they travel, this ethos drives the culture of SSP. Be you. That's how we like it. Great food and drink are diverse by nature. Our food is authentic, creates great experiences and brings people together. The same goes for our DE&I (Diversity, Equity and Inclusion) strategy at SSP. By empowering our colleagues and celebrating our differences, we create great experiences for our people and help them thrive as one global team. Bring your appetite for opportunity! Learning is a constant adventure, and we're passionate about supporting all of our colleagues in their development. From accredited apprenticeships to senior management training, we have a range of pathways and programmes dedicated to your growth. And with our online academy full of resources, you can learn your way. Benefits of joining SSP: At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits

    Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK. Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance Free Meal and Parking while on shifts Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave Culture: We value diversity and inclusion at SSP, and we have a variety of colleague networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more. Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more