Commercial Support Assistant

We are looking for a Commercial Support Assistant to join the Frontier team, based at Witham St Hughs on a permanent, full-time basis. We are open to hybrid options for this role, with the right candidate working 3 days from the office and 2 days from home. You will provide administrative and customer support to the Midlands Commercial team as well as supporting other Product Managers. This is an ideal opportunity for anyone who has studied agriculture or is interested in an agriculture career, to work for the UK's leading crop production and grain marketing business., As a Commercial Support Assistant your role will involve :

• Supervising and coordinating work across the Midlands region ensuring high standards of service is delivered at all times.
• Being an ambassador for Customer Support.
• Taking responsibility to ensure best practice is shared across the CSA team.
• Supporting the Commercial team in all aspects of administration to include contracts and managing customer issues.
• Being responsible for organising team meetings, customer meetings and events.
• Taking responsibility for coordinating our seasonal workers including recruitment, procedures, and Health and Safety.
• Being involved in developing external relationships with customers.
• Responsibility for producing and coordinating reports for Commercial team locally.
• Offering a high standard of service to internal and external customers., We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds.
We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies.


• Strong time management and organisational skills
• Flexible approach to work and managing changing priorities
• Excellent eye for detail
• Excellent communications skills with the ability to build effective working relationships both internally and externally at all levels
• Good working knowledge of Microsoft Office
• Experience of meeting multiple deadlines in a very time sensitive environment
• Self-motivated
• Experience of working in a customer-focused industry
• A friendly, and professional person who is solution-focused and passionate about getting things right
  
  Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.
With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Award winning for our commitment to people, we have been recognised by Great Place to Work institute since 2012 and we are proud to be ranked by them in the top 30 UK best large places to work. Our business approach is underpinned by our core values Integrity, Customer focus and Expertise or 'ICE'. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion


• Competitive salary
• Opportunities for a mixture of home and site working (to be agreed with Line Manager)
• 25 days holiday per calendar year with option to purchase 5 more days
• Dedicated Learning & Development team to support you and your career
• Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
• Increased Maternity, Paternity & Adoption leave benefits for eligible employees
• Life Assurance scheme and pension plan with employer contributions of up to 7%
• Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers