Commercial Systems & Reporting Lead

The NHS has implemented a national single eCommercial software solution for the recording of proposed commercial workplan activity that will be required to be procured by each NHS organisation. We are looking for someone with team management experience, good procurement or software support experience and good customer relationship skills to assist with this exciting programme of works.
The post holder will support the Senior Systems Programme Manager to ensure that the Health Family eCommercial system is operational, fit for purpose and providing continued improvement, in-line with procurement regulations and providing the right end-user support.
This role forms part of managing a national support service, to support in-scope organisations in effectively adopting the system, improving data quality, and identifying opportunities to increase commercial value for the NHS.
As a Systems and Reporting Lead, the post holder will take ownership of technical requirements (involving change management) and assure these are delivered by the system supplier and lead the team to provide excellent end-user support.
The role will help define workflows, system reports and dashboards to monitor process compliance and identify improvement opportunities, develop and deliver training sessions. The post holder will facilitate discussions and advise colleagues as to how best practice might be adopted in the future processes, document those processes as they are agreed, and oversee their delivery., Lead the national Support team
Manage the roll-out of the national eCommercial software system to all new organisations
Support in-scope organisations in effectively adopting the system improving data quality, and identifying opportunities to increase commercial value for the NHS
Be pivotal interface between software supplier and end-users of select system
Engage with a range of key internal and external stakeholders of all NHS organisations using selected eCommercial software
Oversee, manage the workplan module system changes of selected software solution via Change Assurance board
Manage all communication sessions around software solution (including training sessions, User forums etc.)
Identify key continuous improvement opportunities for software solution adoption and day to day use
Keep abreast of all new procurement regulations in making sure software solution adopts all requirements
Keep workplan information/ documentation up to date
Review data quality of all submitted data on to the eCommercial software
Help define workflows, system reports, and dashboards to monitor process compliance and identify improvement opportunities. To use data and insight to optimise operations and enable effective insight on national, regional and integrated care system level
Analyse, interpret, and present data to highlight issues, risks and support decision making
Participate in meetings and conferences where required (covering for Senior Manager where appropriate)., The attached Job Description provides a detailed explanation of all aspects of the role. Please read this to understand if you have the required skills and competencies for the role, and to help provide a comprehensive and relevant supporting statement.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England

NHS AfC: Band 8b
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.