Commercial Waste Officer

You will be responsible for achieving revenue objectives through customer retention, and you will liaise with existing and new customers to provide advice and services where required. You will make contributions to the development of a new commercial waste system and lead on the delivery of a commercial food waste service to support businesses with new legislation.

You will be proactive, keen to get out and meet people, working with the council's external contractor to ensure the collections service is highly performing. You will be responsible for monitoring the commercial waste collection performance and working with the contractor to improve services where required.

Home working is permitted subject to operational requirements and in accordance with Council policies, and equipment will be provided to enable this. However, you will also be required to travel to locations around the boroughs regularly to conduct site visits, to meet with customers as required. This may also involve early morning or evening site visits to monitor services

This role is a permanent position, and you will be part of a small but friendly waste team within a large workforce, most of which serves both Richmond and Wandsworth Councils.

Objective of the role

Retain and obtain new commercial waste contracts

Develop, with support the commercial food waste service offer

Provide support and input into the new commercial waste system which will manage the existing portfolio and provide a comprehensive customer service for new contracts.

Within a larger project team lead on the annual garden waste renewal programme from the Waste and Street Cleansing perspective.

Are you highly motivated and keen to develop further an established commercial waste portfolio.

Do you have a track record of success and making contributions to continuous improvement of a commercial waste service.

Are you proactive, with strong organisational skills, and good written and verbal communication to manage multiple streams of work.

Do you have skills and experience relevant to local authorities, commercial waste management and/or providing project support?

If your answers are yes, we want to hear from you!

We are looking for a Commercial Waste Officer to join the Waste and Street Cleansing team. You will be a motivated person with commercial waste experience to help retain and obtain new commercial waste customers within the London Borough of Richmond. You will be able to advise business owners of their responsibilities in relation to storage and disposal of commercial waste and recycling and obtain new business where possible in accordance with the current waste legislation and current pricing schedule., Knowledge and practical experience of delivering an effective commercial waste service.

Knowledge of local authority commercial waste and recycling services, procedures and techniques.

Experience of developing and maintaining large datasets.

Excellent written and verbal communication skills.

Experience of effective engagement with businessess, property managers, small businesses and other stakeholders.

A full clean UK driving licence and/or be able to travel to sites borough wide on a regular basis.

You will be welcomed into a service area which delivers a range of waste and street cleansing related contracts and associated services.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils