Commissioning and Contracts Support Officer

Stoke-on-Trent City Council Adults 18+ Commissioning and Contracts team are looking for a Commissioning Support Officer.

To support the development of commissioning strategies, policies and plans to meet national, corporate and directorate objectives and best practice.

Key Duties / Responsibilities:

Commissioning to support the development of commissioning strategies, policies and plans on specific service areas with partners, key stakeholders and internal staff, to ensure best commissioning practice is applied.

To undertake market mapping to identify demand, supply and provider information to support commissioning activity and associated decision making.

To assist in the completion of commissioning plans, working with stakeholders, partners and colleagues as appropriate.

To collate management information for commissioning activity for stakeholders and partners.

To undertake data analysis, producing and distributing performance /other reports as required.

To promote and coordinate stakeholder, partner and colleagues engagement and involvement to inform commissioning decisions and to develop innovative and positive ways to effectively engage with service user groups, some of whom may be disadvantaged with complex needs and chaotic lifestyles.

To identify, support and implement service improvements that ensure services reflect best practice and achieve high quality outcomes.

Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises of six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We are a city of strengths, with a proud heritage and bright future. We have undergone significant changes over the last few years. New ways of working have already transformed many service areas and we are determined to continue to develop more innovative approaches to ensure that we can maximise the benefits of transformation.

Our city

Although the 13th largest city in the UK, Stoke-on-Trent is rapidly outstripping a number of parts of the country with our economic growth and recovery.

Stoke-on-Trent is a city with a strong sense of civic pride - we've been voted the kindest city in the UK - and a place where you'll receive a hugely warm welcome. We have a rich and diverse culture, steeped in our prestigious industrial heritage as the celebrated 'world capital of ceramics'. But we don't just want to celebrate our proud past - we firmly believe that Stoke-on-Trent's best years are ahead of it. We are determined to raise aspirations and match them with high-quality education and health provision, as well as improved opportunities to secure fulfilling and well-paid work. Through uniting social and economic opportunities, we are maximising the full power of the city council as a secure and steadfast institution within the city.

When you work for Stoke-on-Trent City Council you'll be helping to improve the lives and wellbeing of our residents. We'll provide you with support, learning opportunities and flexible working options and some amazing benefits including; a competitive salary, generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes just to name a few. We also have access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more.

Our commitment to you

Vibrancy and diversity are two of Stoke-on-Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. And we must ensure that our decisions and policies nurture and empower communities across our city and do not inadvertently disadvantage groups and individuals that we want to help to thrive.

Our approach to Equality and Diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need.

Our employee networks are inclusive, open forums for colleagues with similar lived experiences. They allow staff to meet, support and mentor each other, alongside being a voice for under-represented groups to advise and support the organisation when developing policies and services.