Commissioning Officer Next Refugee Support Worker

This post is for two years fixed term.

The post holder will support the resettlement of Refugees and their families into accommodation and provide floating support.

The post holder will provide specific support to encourage and promote their independence.

The work will involve working with young people and families who have complex needs, and sensitive issues that will need more intense support through integrated practice within a multiagency setting.

The work will demand a creative and flexible approach, working with families in their homes and other community settings as required.

The post holder will work with other professionals from health, education, primary care, and the voluntary sector to provide the support required.

We've implemented a new system from Monday 4th March which will improve your candidate experience!, Telford & Wrekin Council is an award winning council, and we were recognised as Local Authority of the Year 2022 at the Municipal Journal Awards, and the Association for Public Service Excellence Council of the Year in 2021.

At Team Telford we work hard to protect, care and invest to create a better borough and our employees are at the heart of everything we do. Having the right people, with the right skills, in the right roles allows us to deliver the excellent services that residents and businesses on the borough expect from us.

Our friendly and passionate teams are trusted by leaders and managers to deliver this ambition. We invest and nurture our workforce and support our employees to develop and thrive. The better we are the bigger difference we make to the people we serve.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

• Competitive rates of pay


• Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme


• Staff benefits and discounts including salary sacrifice schemes


• Free on-site parking


• Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day


• Free access to our employee assistance programme and confidential counselling


• Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home - our approach is to promote greater level of flexible working around personal and family commitments, In return we also offer a great range of benefits including competitive salaries, flexible working hours and work arrangements, employee discounts, salary sacrifice schemes, a local government pension scheme and generous annual leave entitlement.


At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice and we know we are stronger and better connected as a result.

We welcome applications from people from all backgrounds and where our data shows that specific groups are under-represented within our workforce, our adverts will actively encourage applications from these groups.

We are also proud to be a Disability Confident Employer, committed to recruiting and retaining people with disabilities or other health conditions. You can find out more about this and our 'guaranteed interview scheme' here

You can also read more about our Recruitment and Selection Policy and Recruitment of Ex-Offenders here and the Transgender & Non-Binary Inclusion Policy commitments here