Communication Change Lead

Astellas Pharma Europe

Communication Change Lead

Salary Not Specified

Astellas Pharma Europe, Addlestone, Surrey

  • Full time
  • Permanent
  • Remote working

Posted 2 days ago, 28 Sep | Get your application in today.

Closing date: Closing date not specified

job Ref: 69c2dd60995d4863a3bc5d029febe884

Full Job Description

As the Change Communication Lead, you will ensure change management practices with a particular focus on Communication. You will provide necessary professional resources and support in the execution of various transformation programs. Your role is critical for ensuring comprehensive change management is utilized across the scope and scale of Astellas' digital transformation, including the transition to agile operating principles and the implementation of the Brands at the Center model. You will partner directly with projects and program team members, integrating to lead and/or support their change program including communications, timelines, and other necessary steps. By leveraging best practices and expertise in communication, you will be able to seamlessly plan and deliver impactful communication to drive high adoption and implementation results across multiple programs. Hybrid Working: At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver. Key Responsibilities:

  • Deliver a communication strategy and plan to drive engagement and adoption.
  • Accountable to consult, prepare, and execute actionable deliverables for communication.
  • Accountable to provide and execute relevant key messages tailored to the respective audiences.
  • Accountable in preparing and executing change management plans for the different initiatives/capabilities.
  • Accountable to define, in partnership with the project leads, for the ultimate adoption program by providing in-depth change management expertise and direction.
  • Manage relationships and governance with affiliates stakeholders and leaders to ensure we are continually listening to and aligning with the voice of the business.
  • Responsible for defining and measuring success metrics, monitoring change process, identifying adoption measurement metrics, reporting to the project team and adjusting if necessary.
  • Develop and run best practices forums to support building transformational capabilities, ensuring adoption and best-in-class performance.

    Extensive experience within pharmaceuticals, healthcare, and/or multinational corporations with global operations and local footprint, with a mixture of local affiliate and above-country experience.
  • Solid experience in change management, communication, and adoption (including rollout and execution of change activities)
  • Experience leading project-based initiatives and managing multiple initiatives at once with varying levels of complexity and maturity.
  • Significant commercial business experience ideally including customer engagement and omnichannel strategy.
  • Communication and presentation skills including the ability to influence and manage senior leaders and other key stakeholders.
  • Demonstrated ability to develop and maintain effective collaborative relationships with team members, management, and internal/external partners.
  • Must have conversational and business English.
  • Preferred Experience:
  • Significant digital transformation and adoption experience.
  • Experience with pharma industry content forums, innovations including Generative AI, or other content-rich experiences including franchise content operations.
  • Multiple experiences across geographies within cross-continent organizations (e.g., Americas, Europe, and Japan).
  • Education:
  • Bachelor's degree and experience in change management and driving adoption or equivalent.

    At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others.
  • Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It's a culture of doing good for others and contributing to a sustainable society. Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division. Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity. We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership. Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit. The Opportunity