Communications Assistant | Sussex Community NHS Foundation Trust

Working as part of the wider Communications and Engagement team, the Communications Assistant will be required to demonstrate a wide range of communications administration skills and be an exceptional team player.

• Lead on administrative tasks on behalf of the Communications and Engagement team.


• Support the Communications Team with the management of the Communications inbox - triaging enquiries and actioning requests when appropriate. To deal effectively with queries, some of them complex, ensuring a prompt, accurate and polite response, acting on own initiative and deciding appropriate action as necessary.


• Supporting the team to monitor media coverage, social media, contacts databases and distribution lists.


• Support with videography and photography.


We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

• Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support


• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county


• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options


• Excellent training and development opportunities


• Research opportunities


• Cost-effective workplace nurseries in Crawley, Hove and Brighton


• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks


• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces


• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)


• Located in stunning Sussex, with easy access to the South Downs and the coast


• Access to a wide range of benefits and discounts for NHS staff


Administration

• Develop administrative processes to support the Communications and Engagement team.


• Support the team with procurement administration, placing orders in line with Trust finance procedures.


• Ensure all incoming and outgoing post is processed promptly.


Communications

• Manage the administration of media enquiries, and ensure that all enquiries are logged and responded to within deadlines, including FOI responses


• Help maintain press release files, distribution lists and contact databases.


• Support the team with internal and external communications, gathering and uploading content and to the Trust's intranet and external website.


• Support the co-ordination of the day-to-day use of Trust social media channels.


• Support with making changes an updates to the Trust's digital platforms including the corporate website and intranet.


• Support with communications tasks and projects such as writing stories and drafting social media content.


• Lead on the day-to-day management of the Communications Inbox. Deal effectively with queries, some of them complex, ensuring a prompt, accurate and polite response, acting on own initiative and deciding appropriate action as necessary.


Events

• Provide administrative support for the planning and management of key corporate events, including managing invitation lists, liaising with attendees and handling correspondence.


• Support the delivery of the Trust's annual Staff Awards event including administrative support during the nomination process, organising registration materials, raising orders and other appropriate tasks.
  
  We have an exciting opportunity for an organised, self-motivated, and creative individual to join the Communications & Engagement Team at Sussex Community NHS Foundation Trust as Communications Assistant.