Communications Business Adviser

We're looking for a talented digital communications professional to support us while our current post holder is on maternity leave. Digital delivery is a priority for the organisation, so this post is critical for ensuring we continue making great progress in our digital communications.

To be successful you'll be highly organised, proactive, customer focussed and excellent at building and maintaining positive collaborative relationships. You'll understand how to communicate a narrative that is easy to understand and the best ways to get messages out digitally to our varied audiences and be an expert in engaging content creation. You'll be up to speed on branding and great design as well as the application of it in a public sector setting. You'll be up to date on digital accessibility criteria and digital delivery through email marketing, social and web. You'll be great at diffusing negative customer interactions online, excellent at managing a large website and intranet site and brilliant at delivering training. You will also need to be experienced in project managing web projects, managing external suppliers, and meeting project deadlines. Hybrid working arrangements are available for this role with an average of 2 days a week in the office or on site. This gives our team the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working., We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
• Links to employee networks such as Prism (LGBT+) network, Women's Network and the Young Employees Network.