Communications & Engagement Officer- Design,Media & External Relations

Norfolk and Suffolk NHS Foundation Trust is on a journey of improvement with a clear vision - we want to become safer, kinder and better for our service users, families, carers and our staff. Communications and engagement is a vital part of this important journey. We want to make sure that our service users, families, carers, stakeholders and partner organisations know what we are doing, why we are doing things and the outcome - how we are improving outcomes and experiences. Working in our communications and engagement team is undoubtably a rewarding and fulfilling experience. It's a team where people support each other for who they are and the unique and valuable contributions they bring to the team. Coupled with value and support from the wider organisation, this new role is a unique opportunity to help us communicate and engage with our service users, families, carers, stakeholders and beyond. If you're experienced in writing, creating stories of the great work our colleagues do across the Trust, working with the media and value the importance of positive working relationships with the media, to help us effectively engage with people in Norfolk and Suffolk then we want to hear from you. This role will provide additional capacity to help showcase our journey of improvement as a Trust, ensuring that people always know what we are doing across Norfolk and Suffolk., Communications

• Develop good working relationships with all relevant areas of press and broadcasting media and external stakeholders. To respond to media enquiries and write proactive press releases, stakeholder briefings and other articles.
• Assist in publicising the work of the Trust through development of
good news / promotional opportunities with press and other media, arranging interviews and photo opportunities.
• Work closely with Care Groups to provide support, advice and help
for their individual communication activities.
• Monitor and review media coverage and maintain a media enquiry database., EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying. DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it. Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so. The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale. This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health. Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!, Working for our organisation Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! Some of the benefits you can expect: + NHS pension + a comprehensive in house & external training programmes + career progression + starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) + staff physio service + NHS discounts and many more