Communications and Involvement Support Officer

We are looking for a Communications and Involvement Support Officer to ensure the efficient and effective running of the Leeds Health and Care Partnerships internal and external communications and involvement functions., Lead on the maintenance, updating and ongoing management of the Leeds Health and Care Partnerships stakeholder database (Tractivity).

Daily management of email accounts, forwarding queries as necessary and coordinating responses to individual queries with the support of Communications and Involvement team colleagues.

Maintain, develop and promote the Leeds Health and Care Partnerships insight library.

Interpret involvement data and use this to support insight-driven communication campaigns and involvement activity.

Managing information and insight gathered from the Leeds Health and Care Partnership Reader Group.

Maintaining and promoting the Leeds Health and Care Partnership websites and social media channels.

Monitor Leeds Health and Care Partnership social media channels and feed insight and feedback into involvement processes to inform how we connect with local people.

Prepare content for internal communication channels, including stakeholder updates, email bulletins and newsletters.

Be a point of contact for the communications and involvement team within the NHS West Yorkshire ICB in Leeds and the wider Leeds Health and Care Partnership.

Assist in the organisation of external / internal events as required including researching and booking venues, liaison with event planners, collation

We are looking for someone with previous, demonstrable experience in a communications or involvement role. The role will be based in Leeds with some hybrid working.

NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations.

We are dedicated to fostering an inclusive workplace that values diversity, viewing it as a key strength aligned with our mission and values. We believe diverse ideas and backgrounds enhance creativity and improve patient outcomes.