Communications Lead

We are looking for a Maternity Cover until 1st December 2025 to lead our net zero communications. The Comms Lead will drive Net Zero activity across earned consumer and business PR channels, be responsible for developing our communications and thought leadership strategy to the industry, consumers and internal colleagues.

Working within a matrix organisation the role will be driving forward the Net Zero narrative, reporting into Group Marketing and Brand and working with Corporate communications. You will also work with colleagues across Internal Comms, Group Marketing and Brand, Digital and the Energy business to deliver a fully integrated approach.

You'll be empowered to lead PR, communications plans and activations that are best in class, working with agencies.

The Role:

• Strategic communications, deliver a strategic narrative and communications plan based on a thought leadership strategy enabling delivery of the business' Net Zero objectives


• Thought leadership; devising and delivering a programme of thought leadership activity, aligned with broader Centrica comms.


• Working with Public Affairs, Corporate Comms Digital & Social Media and Internal Comms teams to ensure activity is fully integrated across the business.


• Create compelling content to engage stakeholders


• PR ownership for Net Zero, delivering activity via the consumer PR agency, leading campaigns from brief through to delivery


• Use data and insight to understand the impact of communication and engagement campaigns, and continually improve the quality of our activity, Strategic Communications: Manage the creation or review of a strategy which enables delivery of the business's objectives


• Delivering high impact thought leadership activity


• Working with agency partners, specifically comms campaigns & PR


• Relationship Management: Facilitates the engagement of senior stakeholders and manages conflicting priorities


• Managing PR and agency budgets


• Outcome and impact driven with a relentless focus on commercial and customer outcomes


• Holding stakeholders and agency partners to account, ensuring all marketing communications drive customer growth and champion customer obsession
  
  Experience in an integrated communications role, partnering with leadership teams


• Extensive experience of writing communications and identifying and delivering on thought leadership, campaign activity


• Being able to influence


• Getting things done - "can do" attitude is a must


• Strong attention to detail and enthusiasm for quality and consistency


• Data-driven decision making, able to use data and insight to drive campaign effectiveness


• Agency management


• Budget management
  
  We are Centrica! We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.


Your work here isn't just a job - it's a mission. We all play a vital role in energising a greener, fairer future.

At British Gas, we have one of the best-known brands in the country and with Hive we have a leading position in smart technology. We're at a pivotal brand moment as we navigate through a once-in-a-generation cost-of-living crisis and we have big ambitions to play a critical role in driving the nation to Net Zero.

We want to build deeper, more meaningful relationships with our existing, loyal customers and attract new growth to Hive and British Gas.

To achieve this, we need to:


• Be truly customer led and fuelled by insight and data



• Be faster and more responsive to competitor actions and cultural and macro-economic moments - we want to embody the spirt of a fast-paced retail brand



• Continue to build on our progress to be bolder, more distinctive and more memorable in our communications


To get where we're going, we need a brilliant Net Zero Communications Lead to own and deliver the thought leadership and comms plan for our new net zero division and the Hive brand.