Communications Manager (XN06)

Lead on a range of internal and external communications projects working with colleagues from across the Estates & Facilities seeking advice and support from colleagues and managers as appropriate. Develop and deliver effective multi-channel communications plans for individual projects across the Estates & Facilities. Develop, implement and monitor communications plans and carry out audits to evaluate implementation and effectiveness. Act as a lead for specific areas of communications activity and oversee this activity across the Team.

Develop and implement appropriate mechanisms and deliver effective internal communications across the Estates & Faculties including producing electronic bulletins, newsletters, internet content, screensavers, organising and managing staff events and using social media to engage and promote our staff. Research, write and produce a range of communications materials including press releases, newsletters, corporate publications, annual reports, leaflets, posters, patient information, briefings, social media content, and website content. Briefing design and print contractors as appropriate. Support the delivery of an effective proactive and reactive media handling service across the Estates & Facilities.

Assisting corporate comms team to plan, promote and organise internal and external events including VIP/ministerial visits, staff events, awards events and corporate events such as AGM etc. Proactively identify opportunities to promote the work of the Estates & Facilities and identify opportunities to raise awareness of its services, staff etc. Support colleagues to ensure that communications and engagement with stakeholders is effective, proactive and co-ordinated. Commission work with designers and other contractors ensuring it is delivered on time and to high standards within agreed budgets.

Ensure the use of all appropriate systems and processes to ensure the efficient running of the communications and make suggestions for improvement where necessary. Support and develop a range of digital communications including writing, editing and distributing electronic briefings, intranet content, web content and the Trusts social media channels for projects and corporate activity. Provide advice, write guidance and support staff around all aspects of media activity in particular the use of social and digital media. Contribute to the development of the Estates & Facilities website and intranet and take a lead role in ensuring they are up-to-date and effective.

Tailor and implement national and regional communications campaigns for Estates & Facilities and local community as appropriate. Provide a professional and customer focused communications service ensuring confidentiality of patient and staff information at all times. Develop and build strong working relationships internally and externally. Work in partnership with other health and social care organisation to ensure a consistent and collaborative approach to communications where appropriate.

The communications strategy sets out four areas of focus. Improving internal communications and engagement Improving the quality and accessibility of information Building awareness of the trust and its work Strengthening public and stakeholder confidence.