Community Coordinator

Based for a minimum of 3 days per week in one of our operational warehouses you will help support Felix's mission through the development of a network of charities, community groups and other key stakeholders involved supporting vulnerable Londoners across London. Your work will help to build the network's capacity to accept and distribute food through our depot operations, Green Scheme & Felix Connect and non-food items through Felix's Multibank.

Reporting to the Community Engagement Manager the Community Coordinator's role will focus on Felix's school holiday provision. You will be involved in the set-up, delivery, monitoring and evaluation of the different programmes throughout the year that provides more than 10 million meal equivalents to families across the 13-week school holidays. Developed from Felix's regular food delivery models to operate at scale innovation has been part of the development of these programmes. As the Community Coordinator you will be expected to help drive the evolution of the provision and where relevant help deploy as part of our business-as-usual delivery.

You will support your peers, the depot and operational teams, responding to enquiries from the community network to help ensure the smooth flow of food and non-food items whilst delivering excellent customer service. This will include ensuring recipients of our food are compliant with all relevant legislation and guidance as required by our food partners and food business operators.

You will also help us to effectively monitor and evaluate our growth against our strategic objectives through robust data collection, monitoring and updating using our CRM system., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted.

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.


• Enhanced Maternity and Paternity leave.


• Birthday day off.


• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.


• Training and development opportunities.


• Employee assistance programme including 24 Hour GP helpline.


• Cycle to Work Scheme.


• Opportunity for free meals whilst working at our depots.


• After work activities such as Felix's softball team, running club and cycling club