Community Diabetes Healthcare Assistant- Surrey Downs H&C

To support the Diabetes Specialist Team in providing patient education. To ensure patients are receiving appropriate health screening and checks related to their diabetes management and promptly communicate any concerns to the Diabetes team. To be a contact for patients receiving care from SDHC Specialist Community Diabetes service.,

• To provide support to the patients to help them make informed decisions about their care. This support can be offered through face-to-face, telephone discussions, or by responding to email queries.
• To provide individualised diabetes care tailored to patient needs and circumstances.
• To provide diabetes education to patients, covering topics such as hypoglycaemia management, insulin initiation teaching and to completion of the Gold score questionnaire.
• To ensure smooth running of the clinics by supporting clinicians in various duties, including blood pressure monitoring, weight measurement and blood glucose or ketone monitoring.
• To support patients to download their glucometer data onto Diasend before their appointment time.
• To liaise with patients regarding annual health checks to improve patient safety
• To support diabetes team with health promotion and awareness events such as Insulin Safety Week, Hypo Awareness Week and World Diabetes Day. This will includes sourcing promotional materials, organising venues and stands, advertising the events and engaging with public.
• To provide education to patients on how to use blood glucose and ketone meter.
• To ensure education materials are accessible to patients. This may require liaising with company representatives for leaflets, study materials and demo kits.
• To support the diabetes team in delivering Freestyle Libre and Bertie educational sessions.
  
  We have an exciting opportunity for a dedicated, hard working Healthcare Assistant to join our Community Diabetes Team within Surrey Downs. Our Diabetes team deliver excellent care to their patients.
Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations. This partnership includes:
• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• CSH Surrey
• Epsom and St Helier's University Hospitals NHS Trust
• Surrey Council County
Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.