Community Engagement Manager

The post holders will need to work in the Enfield Civic Centre for a minimum of three days each week. There will be some evening and weekend work required when delivering community engagement events and activities.
The Community Engagement Managers will be part of the Communications and Engagement Pillar in the Journeys and Places team and report to the Communications and Engagement Lead. We are an ambitious team who are delivering services, activities and community-focused projects and initiatives across the borough. We prioritise professional development and have a strong team culture of respect, trust, learning and fun.

The Journeys and Places programme is delivering a wide range of projects across Enfield to empower people to make sustainable travel choices and connect with each other to create vibrant spaces and a greener, healthier future. Through projects such as parklets, public art trails, walking and cycling routes, School Streets, town centre improvements and Quieter Neighbourhoods, we are working to address the climate emergency and make spaces for people that are healthy, green and prosperous.
Enfield Council are looking for two Community Engagement Managers to spearhead the design and delivery of robust engagement programmes for Journeys and Places projects. We are seeking candidates with extensive experience in designing and delivering community engagement programmes on high profile projects. This is a largely public facing role and requires collaboration with project managers to design and deliver robust communications and community engagement programmes. We are advertising for two roles, one Community Engagement Manager who will oversee engagement for Journeys projects and one Community Engagement Manager who will oversee engagement for Places projects.
The successful candidates will be an experienced facilitator and communicator with skills in best practice community engagement and in working with a multitude of senior stakeholders. They will be strong project managers with the ability to think strategically as well as deliver projects with a high attention to detail. They will have strong written and verbal communication skills, and experience in the evaluation and reporting on engagement findings data.
This role requires a high level of initiative in order to deliver timely, effective and creative engagement with the community in Enfield. The successful candidate will have a high level of personal organisation, a high proficiency in Microsoft Word, PowerPoint and Excel, and a willingness to learn and operate internal IT systems.

- Ability to engage, coach and motivate teams and set clear targets and expectations
- Evidence of high levels of customer service and satisfaction
- Experience of successfully managing performance and providing clear constructive feedback
- Experience of successfully implementing plans and projects to time and budget
- Ability to effectively plan and manage budgets and resources
- Demonstrates a good understanding of the political structure and role of elected members
- Ability to work collaboratively both with own service and across other services
- As a regular and intrinsic part of this role required you to speak to members of the public in English, the ability to converse at ease, politely and courteously with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role
- Extensive experience in designing and delivering community engagement programmes on high profile projects
- Extensive experience in group facilitation, public speaking and presentations, and conflict resolution
- Extensive experience in strategic communications on high profile schemes, including managing communications for controversial projects
- Experience in managing a multitude of stakeholder relationships with funding partners, suppliers, contractors and senior decision makers
- Excellent writing skills, including report writing and editing
- Strong qualitative and quantitative data analysis skills
- Ability to organise and manage multiple priorities, work under pressure and meet deadlines., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children's Social Workers