Community Facilities Assistant

We are excited to offer an opportunity for a Community Facilities Assistant to join our Facilities Team. You'll be based at The Campus, which serves as a hub for Herons' Moor Academy, Bay Tree School, Locking Castle Children's Centre, and various leisure and library facilities. Occasionally, you may also be required to support other North Somerset Council sites. Reporting to the Facilities Services Manager, you will be part of a team responsible for maintaining the Campus, ensuring it operates smoothly for all its users.

Key Responsibilities:

In this varied role, you will handle a range of duties, including:

Responding to queries from staff and dealing with building faults, waste disposal, and room setup requests.
Ensuring safe and environmentally sound waste disposal in line with NSC guidelines and ISO14001 standards.
Performing routine checks and maintenance, such as plant room inspections, fire alarm testing, and fire extinguisher audits.
Conducting first-line maintenance, including minor repairs like lamp replacements, unblocking toilets, and assembling furniture.
Managing contractor work, ensuring compliance with site policies, and overseeing safety measures during their time on-site.

We're looking for someone with a positive, proactive attitude who thrives in a customer-focused environment. Strong communication skills and the ability to manage multiple tasks are essential. Experience in building maintenance or repairs is beneficial but not required-we'll support you as you learn on the job., Customer service experience: You should have worked in a similar environment (schools, community buildings, etc.).
Teamwork and adaptability: You'll be working with colleagues, external contractors, and a range of community members, so flexibility and people skills are key.
Health and Safety: Basic knowledge is essential, especially regarding safe manual handling.
Driving License: A full UK driving licence is required as you will be required to use a fleet vehicle on occasions.

Desirable Criteria

Experience in building maintenance or general repairs.
Experience working in schools or community settings.
A minimum of 3 GCSEs or equivalent qualification, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

North Somerset Council provides high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

Competitive salary and benefits
Flexible working arrangements
Opportunities for professional development
Staff groups
Opportunity to purchase up to an additional 10 days annual leave each year
Dedicated Wellbeing Team
Salary sacrifice cycle to work and Electric vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet.