Community Facilities Assistant

We're excited to offer an opportunity for a Community Facilities Assistant to join our Facilities Team. Based primarily at The Campus, a vibrant hub for Herons' Moor Academy, Baytree School, Locking Castle Children's Centre, and various leisure and library facilities, you will play a key role in keeping our spaces functional, safe, and welcoming. This hands-on role involves a variety of physical tasks and occasional manual handling, making it ideal for someone who enjoys an active workday.

You'll work a 3 week rolling rota schedule that includes early shifts (6 am-12:30 pm), late shifts (2 pm-10 pm), and one weekend in three. As part of your duties, you'll also support other North Somerset Council sites, such as Somerset Hall in Portishead, where you will perform tasks like setting up for events, cleaning beer lines, and conducting compliance checks.

Key Responsibilities:

In this varied role, your daily tasks will include:

Facilities and Maintenance Support: Respond to staff and user queries, address building issues, and handle room setup requests. Perform small DIY repairs such as fixing cupboard doors, putting up notice boards, or reactive Health & Safety works.
Waste and Environmental Compliance: Ensure safe waste disposal in line with North Somerset Council (NSC) guidelines and ISO14001 standards.
Routine Checks and Maintenance: Conduct plant room inspections, fire alarm testing, fire extinguisher audits, and other safety checks to ensure facilities remain compliant and secure.
Contractor Management: Oversee contractors on-site, ensuring adherence to safety policies and site protocols.
Building Security and Response: Open and close the building, respond to any immediate issues, and monitor activities throughout the day using a two-way radio.
Event and Site Support: Support additional sites as needed, including setup for events and cleaning or maintenance tasks.

If you're a hands-on individual with a knack for solving problems and a flexible, proactive attitude, this role offers a dynamic work environment with a dedicated team and a range of responsibilities.

We're looking for someone with a positive, proactive attitude who thrives in a customer-focused environment. Strong communication skills and the ability to manage multiple tasks are essential. Experience in building maintenance or repairs is beneficial but not required-we'll support you as you learn on the job., Customer service experience: You should have worked in a similar environment (schools, community buildings, etc.).
Teamwork and adaptability: You'll be working with colleagues, external contractors, and a range of community members, so flexibility and people skills are key.
Health and Safety: Basic knowledge is essential, especially regarding safe manual handling.
Driving License: A full UK driving licence is required as you will be required to use a fleet vehicle on occasions.

Desirable Criteria:

Experience in building maintenance or general repairs.
Experience working in schools or community settings.
A minimum of 3 GCSEs or equivalent qualification, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

North Somerset Council provides high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

Competitive salary and benefits,
Flexible working arrangements,
Opportunities for professional development,
Staff groups,
Opportunity to purchase up to an additional 10 days annual leave each year,
Dedicated Wellbeing Team,
Salary sacrifice cycle to work and Electric vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.