Community Fundraising Volunteer Officer

Join our Community Fundraising team in this brand-new role to coordinate our growing Volunteer Ambassador (VA) programme delivering the recruitment, training, and ongoing support of Volunteer Ambassadors, ensuring they are equipped to represent our cause effectively. As the Community Fundraising Volunteer Officer, you will be a a key point of contact for VAs, handling requests for their support from both internal and external sources. Collaborating with Community Fundraising Managers and Regional Fundraisers, you'll build strong relationships with VAs, delivering exceptional stewardship and designing multi-channel supporter journeys in partnership with Regional Fundraisers. You will deliver effective recruitment campaigns across various channels and coordinate the induction and training of VAs, both virtually and in person. You'll also represent the charity at supporter events, networking and delivering presentations to inspire engagement. Additionally, you will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK's policies and processes. To succeed in this role, you will bring experience in managing volunteers or a background in relationship management, with an understanding of volunteer engagement. You will have a track record of planning and developing projects, utilising databases effectively, and delivering impactful presentations. If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing appflexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Background Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime - either by caring for someone with the condition, developing it ourselves, or both., In addition to a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.