Community Heart Failure Clinical Nurse Specialist

The role of the Heart Failure Nurse within the community has been established in order to meet the needs of people with heart failure in the Surrey locality is to optimise the management of people with heart failure, reducing unnecessary hospital admission and providing a link between the GPs and specialist teams. The post holder will offer education and support to health care professionals, people with heart failure and those who care for them., Responsible for communicating highly sensitive information and bad news to patients and carers in an empathetic and supportive manner empowering the patient to manage their condition e.g., development and impact of complications, effect on activities of daily living etc.

Responsible for teaching patients and their carers to manage their heart failure to the best of their abilities. The aim being to prevent short term and long term complications, this may be one to one or in groups.

Communicates effectively with patients and carers to ensure a clear understanding of heart failure and its management. This will involve providing and receiving complex, sensitive information and will require developed motivational, empathetic and reassurance skills. There will be barriers to understanding.

Acts as an advocate for patients particularly in residential homes, ensuring that they receive the understanding and facilities they need to manage their heart failure.

Responsible for maintaining and developing effective joint working relationships with nursing and medical colleagues throughout partnership working

Responsible for providing advice and information on heart failure, that may be complex, to medical and nursing colleagues and the general public.

CSH Surrey are part of the NHS and are Surreys largest and longest established NHS community services provider, so our 1500+ employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.