Community Liaison Administrator | NELFT NHS Foundation Trust

We have an exciting opportunity for skilled and motivated Administrators to join our Liaison team based at Barking Community Hospital. The ideal candidate will have an NVQ level 3 or equivalent standard of literacy and numeracy. Have a strong team work ethic, have a professional outlook and possess excellent administration and communication skills and have the ability to prioritise workload ensuring work is completed in a safe and timely manner. This is a 7 day service 7am to 7pm. If you are looking for a new challenge to be part of a growing, innovative service then we want to hear from you. The main principle of the job is to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, their families and colleaguesrecognising barriers to communication. You will

• Ensure all systems and processes are effective and followed appropriately
• Highlight any operational concerns regarding administrative systems so that they can be reviewed.
• Ensure a safe working environment.
• Ensure all phone calls are dealt with in a professional and timely manner. take clear messages and pass to the appropriate team.
• Manage referrals ensuring they are uploaded to the correct services using Caredoc and RIO.
  
  This post attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata).