Community Nursing Team Triage Administrator

We are looking for a Community Nursing Team Triage Administrator to join our CQC rated 'Outstanding' Trust. As a Community Nursing Team Triage Administrator, you will support the Community Nursing service deliver care to people in their own homes by assisting in the triage of new referrals as well as providing administrative support to the team. We offer a supportive environment with opportunities for further career development.,

• To be the central point of contact alongside a trained clinician for all new referrals into the District nursing service, taking messages, obtaining information for new referrals, advising patients about visits, referring as appropriate and answering routine enquiries.
• You will assist in the triage and allocation of new referrals, advise patients about visits, refer as appropriate and answer routine enquiries.
• Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.
• Maintain effective communication across the service and deal in a professional, helpful, and sensitive manner with patients, carers, staff and other agencies by telephone and face to face.
• Assist in the efficient and accurate recording of data on all required electronic systems including the Trust system RIO.
  
  Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
  
  Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites