Community Receptionist
NELFT North East London Foundation Trust, Rainham, Greater London
Community Receptionist
Salary not available. View on company website.
NELFT North East London Foundation Trust, Rainham, Greater London
- Part time
- Permanent
- Onsite working
Posted 3 days ago, 18 Dec | Get your application in today.
Closing date: Closing date not specified
job Ref: c260669e0dc742e1ae39fbbf83fadda3
Full Job Description
Our Support Services Team are looking to recruit a part time Community Receptionist (Band 3) for our sites across Barking and Dagenham., First point of contact for patients, staff and contractors who access the building
Answer incoming calls within an accepted time frame
Liaison with the Clinical team to book follow up appointments and send out appointment letters as required.
The role is for someone who is able to work at a busy reception, with the ability to stay calm and be able to multi-task.
This role will be a float position with the expectation that you will learn and cover our receptions across Barking and Dagenham.
The post holder will have previous experience of working in the provision of excellent customer care including the maintenance of records with experience of working in an NHS environment desirable.
You should have well-developed communication skills with a range of people and be able to provide an initial response to patients and other agencies queries, concerns and sign-post/direct as appropriate.
Starting with NELFTNELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
£24,071 to £25,674 a year Plus HCAS per annum pro rata