Community Safety Admin Support Officer

Part Time - 20 Hours Per Week We are looking for a person who is passionate about providing an effective administration service for the Community Safety Team, who thrives in a challenging work environment and is comfortable using their own initiative. The Community Safety (Admin) Support Officer is a part time post supporting the Manager and team with the preparation of court documents, maintaining records, processing invoices, note taking and other administrative duties. The role requires a person who:

• Can manage the Customer Relationship Management (CRM) system in terms of ASB case stages and customer interactions.
• Retrieve system data and records from IT systems in preparation for court disclosure.
• Assist in the preparation of witness statements to court standard.
• Accurately produce letters and other documents in a range of formats, ensuring all records are accurately filed and managed.
• Record all invoices and expenditure following authorisation from the Community Safety Manager
• Attend any relevant meetings and provide administrative support as required, including diary management and note-taking.
  
  Excellent organisational skills and is committed to improving services.
• Experience in utilising IT software packages such as Microsoft Office Outlook, Word and Excel as well as housing management databases or similar.
• Ability to use their own initiative, work under pressure and manage competing tasks.
• Experience of effectively managing a demanding workload to ensure deadlines are met.
• Excellent communication skills with the ability to develop effective relationships.
Who we need We're interested in hearing from people that:
• Have a passion for delivering excellent customer service.
• Have excellent interpersonal skills.
• Are flexible in their approach to work.
• Are detail oriented.
• Have excellent ICT skills with the ability to maintain records appropriately, using a housing management software such as Northgate and a Customer Relations Management System.
  
  Annual Salary of up to £27,711 (pro rata)
• Hybrid Working
• Up to 34 days holiday + bank holidays (pro rata)
• Flexi Time
• Flexible Working and Family friendly policies
• Generous Defined Contribution Pension Scheme
• Life Assurance worth 3 x annual salary
• Health Cash Plan which also provides a range of discounts including discounted gym membership
• An inclusive and positive colleague culture
• Accredited Good Employment Charter employer
Salix Homes are proud to have been awarded membership to the Greater Manchester Good Employment Charter and we will constantly strive to improve working conditions for our colleagues. Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we're interested in expanding our workforce diversity, we welcome all applications.