Community Service Manager - Coastal

To be responsible for the management, delivery and development of a high quality integrated community based health service. This will include ensuring the delivery of quality outcome indicators, performance targets and financial balance in community nursing, and therapy services.
To be operationally responsible for the delivery of community health services across Torbay. Working with leads to ensure all statutory health responsibilities are met through high quality service delivery., To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity. To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive. To provide a high-quality customer service which complies with relevant legislation and NHS standards. To be honest and learn from mistakes, and help to create a "no-blame" culture where people feel able to share and learn from experiences together. To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department. Acknowledge that you need to continually deliver greater value to customers. Be honest about your biggest challenges and create a culture of curiosity and openness. Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas. Be curious and creative about
new possibilities, whilst identifying what works well and to do more of it. Help to develop and foster a learning environment where feedback is welcomed and valued., Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
#caretojoinus
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

As an integrated care organisation our purpose is to provide safe, high quality health and social care at the right time, in the right place to support the people of Torbay and South Devon to live their lives to the full.
We employ approximately 6000 staff from a wide variety of health and adult social care disciplines, serving a resident population of approximately 286,000 people, plus around 100,000 visitors at any one time during the summer holiday season.
The Coastal Locality have an excellent reputation for collaborative and proactive work. We promote an ethos of "can do" and try to ensure wherever possible that teams work together, without barriers, to ensure provision of high quality care. The Leads work together as a cohesive leadership team and promote autonomy and self-management within the Locality. The presence of Trust between staff groups and leads is key in building relationships and ensuring consistent cover and decision making.
To achieve our vision, we need all staff to own and live our organisational values:
+ Working together for people
+ Commitment to quality care
+ Compassion
+ Improving lives
+ Everyone counts
+ Respect and dignity