Community Team Administrator CHIC

An exciting opportunity has arisen in the District Nurse Administration Team, and we're looking for enthusiastic and motivated individuals to join our welcoming team as Administration Support Officers. The successful candidates will be based in Eastbourne, St Mary's House (cross site working at Hailsham and Seaford). We are looking for candidates who possess a strong willingness to learn, relish challenges, and exhibit the ability to work independently as well as part of a collaborative team. Candidates who are committed to improving patient services, with excellent communication skills, in a dynamic and bustling environment. You'll work alongside colleagues, making sure the District nursing visits and appointments flow smoothly, while helping maintain an efficient and effective administration service. You will be employed within the broader scope, which encompasses District Nursing, Bladder & Bowel, and the Frailty Service. Please note that our service operates seven days a week (Including Bank Holidays), and weekend work on a rotating basis is part of the role. There may also be cross-site work, so being a car user is necessary. The core service hours are from 08:00 to 18:00. 30 hours - 37.5 hours considered., We're in search of someone who can thrive in a busy office setting. The role involves a variety of tasks:

• Inputting patient referrals into our electronic patient record system (SystmOne)
• Answering phone calls
• Organising patient information packets
• Making outgoing calls to update patients on their District Nurse visits
• Managing the sickness phone for the service
• Onboarding for new starters (getting systems in place, uniform and equipment)
If you have the ambition, skills, and commitment, we're here to offer you the encouragement and chances to help you reach your career aspirations. Every member of our team is highly valued and given the support they need, as each one plays a crucial part in our success. You will need:
• A true passion to work in Community Care
• A positive, can-do attitude
• A flexible approach
• A willingness to learn
• Commitment to your own development
Interview dates TBC, + The healthcare provider of first choice for the people of East Sussex. Our mission is to: + Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services. Our strategic objectives are to: + Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority. + Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences. + Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable. Our aims are that all services delivered by the Trust are: + Safe + Effective + Caring + Responsive and + Well led

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes. In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.