Community Team Manager Secondment

An exciting secondment opportunity for a Community Team Manager has arisen with the South Adult Community Mental Health Team, based at Gateway House.
We are seeking an enthusiastic and dynamic individual to join our team for a period of 6 months. This role includes providing clinical and operational leadership to the Team, including line management responsibilities, and ensuring effective governance processes. You will be responsible for ensuring effective service delivery and contributing to the overall development of our service and clinical practice., Key Challenges
Safety Requirements: Risks for Meridian House (Risk Register Reference 2092 & 2093) mean 2 Business Support staff are required. Incase of incident 1 staff member must be available to support, with a 2nd for additional support while meeting service user needs on site.
Staffing Shortage: The current vacancy impacts service delivery for CAMHS (Child and Adolescent Mental Health Services) and Youth Teams. Business Support at Herbert Matthes (Northgate Hospital) are required to travel to Meridian House, reducing Team capacity on site.
Capacity Issues: Insufficient Business Support at Meridian House means Clinical Team members step in, reducing appointments available and increasing wait times.
Service Delivery: Shortage of Business Support affects service delivery, causing operational difficulties. This increases delays in communication to Young People, lack of timely response to telephone queries and untimely data entries.
Staff Wellbeing: The current arrangement impacts wellbeing of both Business Support and Clinical staff.
Conclusion:
The current arrangement is unsustainable due to impact on service delivery, clinical capacity and staff Wellbeing. Meridian House cannot operate five days a week. Reduced opening times increase the wait for Young People in Lowestoft or forces them to travel to Great Yarmouth (at Trust cost). This also impacts time needed for attending appointments, risking increase in unattended appointments or Young People not being brought., Management
Responsible for the operational management of the service delivery within the service.
Provide visible leadership, promoting a values based culture and acting as a role model within the environment
Responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.
Responsible for ensuring systems are in place to allocate new caseloads and efficient use of resources to ensure caseloads and the management of caseloads remain safe.
Establish clear governance procedures within the team to ensure communication, learning and best practice is embedded.
Support and facilitate audit activity and implement recommendations.
Clinical
Demonstrates a clear understanding within the service of service user needs and care requirements.
Contribute to MDT decisions regarding care based on their knowledge and expertise.
Ensure care is delivered in a patient centred framework involving service users, families and carers.
Ensure that service user and carer feedback contributes to the development and improvement of the service.
Ensure that the team practices within the trusts policies, protocols and standards, including NICE guidance where possible, including the reporting of complaints and incidents.
Ensure effective systems are in place to embed learning and continuous improvements from incidents and complaints.
Ensure that tasks and responsibilities are effectively, fairly and evenly distributed within the team to provide effective and responsive care for service users and carers
Ensure recorded contact data is accurately and contemporaneously maintained., EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures - these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.

Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered
Able to demonstrate experience at a senior clinical level including staff management / supervision experience. - Experience of working within a multi-disciplinary team - Evidence of providing leadership in a Mental Health care environment including service development.
Excellent communication skills. - Competent assessment skills, relevant to profession - Effective analytical and decision-making skills.

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we'd love you to join us!, Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Some of the benefits you can expect:
NHS pension
a comprehensive in house & external training programmes
career progression
starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
staff physio service
NHS discounts and many more.