Complex Breathlessness Navigator - Respiratory, Band 3

The complex breathlessness navigator is responsible for:

- To track new complex breathlessness referrals and track all ongoing patient activity.

- To co-ordinate the booking of the Complex Breathlessness clinics.

- To work alongside the Respiratory Consultants

- To arrange investigations, chase results of investigations, to co-ordinate outpatient appointments, contact patients when required.

- To manage the complex breathlessness database.

- To have excellent organisational abilities and interpersonal skills. To be used to working on own initiative.

- To be flexible and willing to accommodate changes to the service as they develop. Contribute to that development.

- Using hospital databases, such as PAS, CRIS, TrakCare, Sunrise (EPR) to check appointment dates and outcomes for patients.

- Develop a basic understanding of the medical terminology and treatments for cancer in order to fully understand the patient's pathway.

- Input data into Infoflex to ensure timely uploads in line with target dates.

- Provide administrative support.

- Ensuring all clinics are used to their full capacity and that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity

- Ensuring all clinic cancellations/alterations are dealt with efficiently and in line with the Trust's 8 week annual/study leave policy.

The role requires someone with exceptional organisational skills and who can demonstrate great communication and interpersonal skills. A caring and sensitive attitude is essential as contact with patients, their families and carers is expected.

I am delighted you are interested in a Complex Breathlessness Navigator position here at Gloucestershire Hospitals NHS Foundation Trust. We provide acute hospital services from two large district general hospitals, Cheltenham General Hospital and Gloucestershire Royal Hospital. Maternity Services are also provided at Stroud Maternity Hospital. We remain the major provider of secondary care services in the area and analysis shows that for Gloucestershire we are the leading acute healthcare provider by a significant margin.

Here at Gloucestershire Hospitals NHS Foundation Trust, our patients are at the heart of everything we do, and pivotal to this are our Secretarial and Administration Teams, whose dedication, expertise and kindness ensures that patients receive the very best care throughout their pathway through our services. I wish you every success with your application to join this team.