Complex Manager

Darwin Escapes

Complex Manager

Salary Not Specified

Darwin Escapes, North End, King's Lynn and West Norfolk

  • Full time
  • Permanent
  • Onsite working

Posted 2 days ago, 17 Sep | Get your application in today.

Closing date: Closing date not specified

job Ref: 7a9ffde8552e4b908760d0679b64f899

Full Job Description

The successful Complex Manager will

  • Work closely with the resorts Deputy Complex Manager and Front of House team.

  • Take responsibility for the bar and restaurant areas.

  • Ensure the department runs efficiently.

  • Ensure exceptional cleanliness and presentation of all areas within the department.

  • Work with the Front of House team to ensure motivation is high and required training is completed.

  • Assist with efficient stock rotation and assist with the ordering of stock.

  • Take and serve food and drink orders.

  • Collect glasses and tableware.

    Previous supervisory or managerial experience is preferred. Excellent customer service and strong communication skills are essential for this role.


  • A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort,
  • A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort

  • Previous supervisory or managerial experience is preferred


  • Required Criteria
  • Right to Live and work in the UK

  • Excellent customer service and strong communication skills

    We are looking for a Complex Manager to join the team at Norfolk Woods Resort & Spa in King's Lynn, Norfolk. Great competitive salary!, Darwin Escapes has 26 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!, A Darwin Escape will always be the perfect destination.


  • A chance to unwind, power down or charge up! You'll be all set to explore, seize adventure, dream bigger and let go of it all.

    Whether you're looking for a peaceful retreat in a picturesque rural setting, or a fun-packed family break in the heart of the action, we've got the perfect escape waiting for you.

    Each of our locations are unique no two are the same. We have lots of different accommodation, from luxury lodges complete with their own private hot tub, through to family-sized caravans and even treehouses.

    We want you to love your escape, so we are always striving for excellence.

    All of our resorts are beautifully-maintained, with our award-winning facilities and stunning accommodation. Where you can relax and unwind or have an adventure filled holiday break away make it your holiday, your way.

    Company Culture

    Start your career with one of the fastest growing companies in the UK holiday industry.

    Darwin Escapes has 26 locations across the country, each with its own unique personality and offering, including luxurious lodge retreats, more family focused destinations and countryside tranquil locations.

    We offer something for everyone, from our holidays guests, holiday home owners to our valued staff.

    No matter where you are in the country we are sure to have a resort near you. Whether you're down at the southern-most point of Cornwall or all the way up to Ayrshire in Scotland, and everywhere in between, we have the career for you!

    If you're looking for a role in entertainment, food and beverage or at a management level the Darwin family will have the career waiting for you.

    With a friendly and encouraging environment you can start your career at Darwin Escapes with lots of opportunities for progression or movement amongst locations.

    This is a permanent position to work full time hours. This will be 40 hours across 5 days which will be Monday, Thursday, Friday, Saturday and Sunday.,
  • Competitive rate of pay.

  • Enhanced holiday entitlement (with the option to cash in a number of holidays per year).

  • Discounted staff breaks at our luxurious holiday resorts across the UK.

  • Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.

  • Food discount across all resorts.

  • Free complimentary round of Golf .

  • Discounts on spa treatments.

  • Discount on website ticket prices for Chester Zoo, the UK's largest charity zoo.

  • Introduce a friend' recruitment bonus.

  • Company employee sick pay.

  • Compassionate leave pay.

  • Employee Assistance Programme.

  • Free access to the Darwin Academy training programme to help further your career and skill levels.

  • Cycle to work scheme.

  • MediCash cash plan.

  • Subject to terms and conditions


  • Why work for us :

    Darwin Escapes is successful because of our Team, who are like minded, dedicated and committed to delivering outstanding standards and customer experience.

    This is how we support each other to carve those life long memories for our holiday home owners, holiday guests and golf members and visitors' Lindsey Esse, Managing Director.

    Skills Needed