Compliance Manager

Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively.
Reaching for ways to improve: We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong.
Respectful: We recognise every colleague's contribution.
We give each other timely constructive feedback. We all encourage challenge.
Communicate well: We are clear and concise. We listen and check our understanding. We explain the reasons for decisions.
Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other. We demonstrate a positive attitude.

Essential:
- You must have experience of conducting complex audits or regulatory assessments. Or be able to demonstrate transferable skills to be able to conduct this type of work.
- You should have excellent interviewing and auditing skills and be capable of prioritising a busy workload.
- You should be adaptable and comfortable with change and the continual improvement that is required to be a successful risk-based regulator.
- You should be able to analyse and assess complex information and produce accurate and timely reports, for senior management and you should have excellent letter writing skills.
- You should show attention to detail in all your work but also be able to complete work, at pace, within tight deadlines.
- You should be capable of communicating with a wide range of individuals including senior officers of large corporations.
- You must be willing to travel.

Desirable:

- An understanding of online gambling products.
- It is desirable that you have experience of presenting in front of an audience or via live podcasts.

It's about team work: you will work as part of our compliance team to test the regulatory compliance of GB licensees. The team plays a crucial role in the front line of the Commission and helps the department make sure policy is implemented effectively, that the industry is complying with relevant legislation and for devising new ways to regulate a continually changing landscape.

It's about assessments: you should be able to conduct assessments of online and land-based businesses, and it is essential that you have the drive to keep up to date with developments and trends in the tech and mobile environments.

It's about support: Supporting and leading on raising standards initiatives and working to ensure consumers' interests are at the heart of everything we do and supporting regulatory investigations and checking improvement measures are put in place by licensees.

It's about advice: advising local authorities in relation to GB licensing requirements.

It's about relationship building: acting as a single point of contact for licensees.

It's about making this a great place to work. You will role model our Ways of Working and will build capability, resources and confidence.

It's about writing reports. You will be expected to document engagement with licensees and produce clear, concise and accurate reports that may be used for regulatory action.
It's NOT about resource management of staff. You will not be expected to be a resource manager of staff but you may be asked to lead a small team during project work., Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

Salary of circa £37,620
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working, specific guidelines are to be agreed with line manager
- 26 days' holiday, rising to 29 days after two years' service, with the option to buy up to five days' extra annual leave