Compliance Monitoring Associate

The purpose of this role is to provide second line of defence (2LoD) conduct and compliance oversight over 1LoD (first line of defence), including Outcomes Testing, Internal & External Reporting, Quality Assurance, and Customer Documentation, so that 1LoD meet their regulatory obligations and support the delivery of good customer outcomes.,

• Conduct oversight testing as part of a high performing Conduct & Compliance Oversight team, ensuring the timely and accurate delivery of regulatory compliance and conduct related Oversight and independent challenge is provided to Starling Bank's first line of defence (1LoD) / business teams.
• Ability to write up findings related to oversight clearly and accurately.
• Support the creation and tracking of actions in the Bank's risk system to provide appropriate reporting to Senior Management and the relevant committees.
• Build strong relationships with 1LoD to deliver a collaborative working environment between Compliance and the business.
• Support with the production of Compliance's monthly reporting pack.
• Ability to support team members with the completion and delivery of compliance reviews and findings.
  
  Excellent communication (written and verbal), relationship building and influencing skills, with the ability to communicate effectively to a variety of audiences.
• Knowledge and experience of identifying key Conduct and Compliance risks.
• Sound judgement and decision making, planning and prioritisation skills, with the ability to see things through to resolution at all times.
• Have a naturally curious and inquisitive approach to work, proactively questioning the status quo where appropriate.
• Be resilient and not shy away from having difficult conversations.
• Willingness to share knowledge with the team and collaborate across all product lines with all members of the team.
  
  Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices., You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.
  
  25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing