Concierge

As a Concierge you will develop a rapport with our guests by providing high standards of service and care. You will meet our guests with a smile, escort them to their room, providing luggage assistance and respond to guest inquiries that enhances their stay in Bath.

The ideal person will be sociable with an upbeat and positive personality. You will have excellent verbal communication skills, demonstrate excellent customer service, and be adaptable to meet the needs of our guests.

The Gainsborough Bath Spa was originally built in the 1800s, the hotel occupies two Grade II Listed buildings with distinguished Georgian and Victorian façades in the heart of the World Heritage Site. We pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience.

1. 28 days' holiday rising to 33 with length of service. (Including bank holidays)
2. Recognition of positive contributions aligned with our company values
3. Investment into your career with our Hospitality Apprentice programmes
4. Investment into your learning and development with the Digital Learning and courses
5. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers.
6. Interactive health and wellbeing platform
7. Health Care cash plan benefits package
8. Contributing to your future with the Pension scheme
9. Complimentary passes to use the Thermae Bath Spa
10. £500 referral fee if you recommend someone to work for us

YTL Hotels

The Gainsborough Bath Spa is one of six hotels and properties operated by YTL Hotels in the UK.

Every day, our stars craft inspired experiences to accomplish our culture of service excellence.