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Concierge

The Block, City of Westminster

Concierge

Salary not available. View on company website.

The Block, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 24 Oct | Get your application in today.

Closing date: Closing date not specified

job Ref: d0438bd6297f4e08b7e3429e49eb3488

Full Job Description

We are looking for a professional Concierge / Resident Services Officer to deliver exceptional front-of-house services in a luxury residential building. You will manage resident queries, oversee security, coordinate maintenance, and ensure the cleanliness of common areas.,

  • Resident and Guest Assistance: Welcome residents and guests, manage queries, provide information about amenities, and handle deliveries.
  • Visitor Management: Register and monitor visitors while enforcing security protocols.
  • Communication: Act as the main contact for residents, relaying concerns and maintaining professional communication.
  • Security and Safety: Monitor security measures, conduct safety checks, and respond to emergencies.
  • Maintenance Coordination: Log maintenance requests, liaise with contractors, and oversee the upkeep of the building.
  • Cleaning and Upkeep: Ensure common areas are clean, manage waste collection, and maintain outdoor spaces.
  • General Management: Handle keys and inventory for building supplies.

    Strong customer service skills and discretion.
  • Detail-oriented and proactive.
  • Ability to multitask in a busy environment.
  • Good communication skills and basic computer literacy.

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