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Conference and Banqueting Assistant

Elite Hotels

Conference and Banqueting Assistant

£23816

Elite Hotels, Rotherwick, Hampshire

  • Full time
  • Temporary
  • Onsite working

Posted 6 days ago, 13 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 80031dd149614242907d079bdf146191

Full Job Description

To ensure the highest standards of service and customer care are main. In all aspects of the Conference and Banqueting Department.,

  • To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.

  • To ensure all meeting rooms and functions are set up as per function list and before the times stated. All rooms to be set to the highest standards.

  • To ensure all coffee and tea breaks are served promptly at the agreed times.

  • To present and serve food and beverages to the highest standards.

  • To have a good knowledge of daily menus and available beverages

  • To be knowledgeable of all hotel facilities and inform and sell these when asked by the customers.


    • Hospitality & Service

  • To provide the highest quality of guest service standards with the aim of exceeding expectations at all times

  • To be an exceptional ambassador for the Elite Group


    • Business Development

  • To ensure that you are aware of the hotel facilities and inform and sell these when asked by guests, therefore actively upselling.


  • To take part in all training opportunities made available to you in order to maximise any opportunities for up selling and improving the business success of your department.


    • Communication, Planning & Organisation
  • To report any defective equipment or general fault to Conference and Banqueting Manager, Deputy or Supervisor

  • To assist with, prioritise and be pro active in the reduction of breakages in glassware, other equipment and the requirement for disposable goods.