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Conference and Banqueting Assistant - Hook, Hampshire

Elite Hotels

Conference and Banqueting Assistant - Hook, Hampshire

Salary Not Specified

Elite Hotels, Sherfield on Loddon, Hampshire

Full time
Temporary
Onsite working

Posted 3 days ago, 17 Sep | Get your application in today.

Closing date: Closing date not specified

job Ref: 5c2624b629744c6486055acd55b3bbbe

Full Job Description

To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.

To ensure all meeting rooms and functions are set up as per function list and before the times stated. All rooms to be set to the highest standards.

To ensure all coffee and tea breaks are served promptly at the agreed times.

To present and serve food and beverages to the highest standards.

To have a good knowledge of daily menus and available beverages

To be knowledgeable of all hotel facilities and inform and sell these when asked by the customers.

To provide the highest quality of guest service standards with the aim of exceeding expectations at all times

To be an exceptional ambassador for the Elite Group

To ensure that you are aware of the hotel facilities and inform and sell these when asked by guests, therefore actively upselling.

To take part in all training opportunities made available to you in order to maximise any opportunities for up selling and improving the business success of your department.

To report any defective equipment or general fault to Conference and Banqueting Manager, Deputy or Supervisor

To assist with, prioritise and be pro active in the reduction of breakages in glassware, other equipment and the requirement for disposable goods.