Conference and Events Sales Agent - Solihull
Valor Hospitality, Solihull
Conference and Events Sales Agent - Solihull
Salary not available. View on company website.
Valor Hospitality, Solihull
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 23 Oct | Get your application in today.
Closing date: Closing date not specified
job Ref: 3079b6895920460a8e7e6ceb51c667b4
Full Job Description
- Maximize Enquiry Conversion: Utilize excellent call handling techniques, thorough product knowledge, and superior customer service to turn inquiries into bookings
- Strategic Pricing: Implement pricing and selling strategies across market segments to achieve financial targets and outperform competitors.
- Competitive Analysis: Keep competitor information up to date and conduct hotel visits as needed to stay ahead in the market.
- Customer Engagement: Conduct appointments and showrounds to showcase the hotel's offerings.
- Superior Service Delivery: Consistently deliver outstanding customer service through the Customer Service Programme, Venue Verdict, and BDRC.
- Team Environment: Foster a positive team environment that promotes high morale and commitment., A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Are you a detail-oriented professional with a passion for maximizing revenue and delivering superior customer service? In this role, you'll play a crucial part in converting inquiries into bookings, ensuring the accuracy of business records, and driving financial performance through strategic pricing and selling., Strong communication and customer service skills. - Detail-oriented with the ability to follow processes and procedures accurately.
- Knowledge of revenue management and pricing strategies.
- Ability to analyze market data and competitor information.
- Experience in hotel or hospitality industry preferred.
- Commitment to delivering superior customer service and fostering a positive team environment.
In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family - Valor team member rates at our UK hotels, with rooms from just 30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.