Contact Centre Agent

Coeo Ltd, Claremount, Calderdale

Contact Centre Agent

Salary not available. View on company website.

Coeo Ltd, Claremount, Calderdale

  • Full time
  • Permanent
  • Onsite working

Posted today, 17 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 2faec11901bb4478ab0e5180302db965

Full Job Description

  • Show ownership and accountability for offering solutions to help and benefit our customers
  • Maintain high service standards and continually improve the service to our customers
  • Work well within a dynamic team environment
  • Negotiate, investigate and resolve issues whilst proactively seeking solutions

    Strong customer focus
  • Excellent written and verbal communication skills
  • Experienced in objection handling
  • Ability to balance workload and deal with multiple priorities
  • Aptitude to work with a team in a fast paced environment
  • Embrace 'in the moment' coaching to develop your skills and knowledge

    coeo is an award-winning, innovative UK Debt Collection Agency who work on behalf of some of the largest UK financial services companies. We differentiate ourselves within the marketplace by having unparalleled technology, systems and people. Due to continuous growth, we are looking for excellent people to join our team.

    Basic Pay £16-18k dependent on experience - OTE up to £25,000.
  • A rewarding role
  • Opportunity to progress
  • Office hours are:
  • Mon to Fri 8 am to 7 pm