Contact Supervisor Contact Supervisor

Surrey County Council

Contact Supervisor Contact Supervisor

£34654

Surrey County Council, Leatherhead, Surrey

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 29 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ecc8829d933a42c780180ac9db27f952

Full Job Description

As a Contact Supervisor you will support parents or carers whose contact is supervised and provide safe and child focused sessions. Your role will include providing regular and consistent supervision within the statutory requirements set by the local authority.
You will be part of a committed and supportive team of Contact Supervisors working directly with vulnerable children to ensure that the safety of the child is maintained, and the child's welfare promoted. This will include coordinating and undertaking contact sessions and providing detailed reports to be used in court proceedings. Where applicable you may also be requested to attend court hearings pertaining to supervised contact reports.
We want you to feel confident and supported in your role. You will receive regular supervision and access to training with guest speakers to enhance your skill set and professional development.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following

  • High-level knowledge of safeguarding and the impact of trauma on children and an understanding of child development

  • A background in children's services and experience of supervising contact

  • Ability to communicate in a clear and concise direction, using positive and encouraging language

  • Effective partnership working skills with Social Workers, Foster Carers and family members will be key

  • Strong written and observation skills (required to complete high quality court reports)


  • Surrey has both urban and rural areas and Contact Supervisors will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.
    The Contact Service operating hours are Tuesday to Saturday: 10am-6pm and as such evening meetings which require your attendance may occur.

    The starting salary for this permanent, full-time position is £32,512 per annum based on a 36-hour working week and an additional 0.5 enhancement for Saturdays.
    If you are looking for a role where you can make a positive and tangible impact on the lives of some of Surrey's most vulnerable children - this is it. We are looking for a dedicated and child-focused Contact Supervisor to join our fantastic Contact Service based in Leatherhead.
    Rewards and Benefits
  • 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service.

  • An extensive Employee Assistance Programme (EAP) to support health and wellbeing.

  • Up to 5 days of carer's leave per year

  • Paternity, adoption and dependents leave

  • A generous local government salary related pension

  • Lifestyle discounts including gym, travel, shopping and many more

  • 2 paid volunteering days plus 1 team volunteering day per year

  • Learning and development hub where you can access a wealth of resources