Content and Channels Manager

When thinking about what drives you every day in your job, what keeps you motivated and passionate about your work what comes to mind? For 3000+ people at the CQC we end each day knowing that we have made a difference to the lives of those most in need in our communities.
We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. We are looking for people who are caring, demonstrate integrity and work well as part of a team to join with us and share in this sense of achievement.
If you would like to help us, make a positive impact to health and social care within England, then read on., In this role, you will lead the organisation’s content design and social media team and act as the lead for its most used service – our public website.
This is a fast-paced, wide-ranging and rewarding job. You will have the opportunity to lead a friendly team of committed colleagues and deliver crucial information to millions of users. You will champion clarity, brevity, accessibility and simplicity in all our content.
You will work closely with colleagues from Policy, Engagement and Technology to make sure we deliver against our objectives.

A team player and effective leader, you will be comfortable juggling the demands of multiple projects and delivering both strategic and tactical solutions.
You will be passionate about making our content and services easier to access, understand and use for everyone who needs them.
You will have excellent content skills and a strong understanding of digital channels. You will be comfortable using analytics and user research evidence to inform design decisions.

Your health and wellbeing are important to us and are supported through our benefits scheme:
- 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
- NHS pension scheme, with around a 14% employer contribution
- Free employee assistance service 24 hours a day
- Discounts to supermarkets, high street stores, electronics and fleet cars
- Discounted gym vouchers
- Cycle to work scheme
- Internal reward scheme where you could earn yourself a voucher or two!
- Equipment for homeworking
We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.
We want to support you to succeed and be your very best with opportunities for training and development, along with the support of experienced managers and mentors.