Continuous Improvement Lead

The Continuous Improvement Lead is responsible for delivering organisational initiatives while partnering with cross-functional leadership and team members to reach targeted business and operational goals through Lean Six Sigma continuous improvement techniques.,

• Lead and inspire the C.I. team to deliver value, be visible and drive commercial success by delivering cross functional continuous improvement initiatives with benefits.


• Deploy and manage the delivery of a continuous improvement resource and road-map that includes appropriate project selection & prioritisation to meet strategic objectives.


• Work with process owners to understand cross functional dependencies and remove barriers fostering collaborative ways of working.


• Work with Business Intelligence teams to ensure availability of key data to support CI projects and process management.


• Identify opportunities for improvement aligned to business priorities, develop project plan for implementation and monitor new processes to ensure they deliver the intended benefit and OKR's.


• Drive cost savings through vigorous delivery of a Lowell C.I. culture through proactive delivery of Lean principles and become an ambassador of best practice and what good looks like.


• Coach, mentor, and train colleagues on a range of Lean Six Sigma skills to build continuous improvement capability to improve processes across the UK business, supporting the attainment of externally recognised qualifications.
  
  Be Lean Six Sigma Black Belt accredited (essential)


• Have demonstrable experience delivering CI initiatives, ideally within a matrix organisation.


• Developed and led a team of CI specialists, ideally improving visibility, communication and organisational impact.


• Demonstrate strong organisation skills, can solve complex business problems whilst focusing on customer and commercial outcomes that drive business results.
  
  We're looking to recruit a Continuous Improvement Lead, to join our team at Lowell.


At Lowell our mission is to make credit work better for all! We buy debts from lots of different companies in all kinds of sectors as well as provide collection services for other businesses and we help customers on the path to becoming debt free. We have with a real focus on helping our customers pay off their debts in practical and affordable ways. We do this honestly, ethically and by treating our customers with dignity and respect.

Our focus on sustainability, hybrid working, leadership development and career progression makes working at Lowell a rewarding experience., You'll also have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together.

So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you're ready to help us make credit work better for all, we think you'll fit right in. Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong., Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together.

Together, we go further - and it starts with you. So, if you're interested in adding your voice to our fantastic team of people, take the first step and apply today…


• A competitive salary.


• A discretionary annual bonus for a job well done.


• 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.


• We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park. Our new purpose-built office to support collaborative working and those meaningful moments you'll only get from being in the office.


• Free parking when you are in the office and when working from home, you'll be fully equipped with everything you'll need to be successful.28 days holiday plus public holidays with the option to purchase up to an additional 5 days.


• Life assurance & Group income protection


• A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site facilities to support the varying needs of our colleagues.


• Wellbeing support and a programme of webinars and classes geared towards mindfulness.


• Job security